Katlego M.
HR Administrator
Notable Highlight
Full-cycle recruitment | Onboarding and offboarding | People Operations | Employee Engagement | HR Compliance
Experience Summary
Katlego is a People Operations and HR Specialist with a strong foundation in full-cycle recruitment, workforce administration, and employee engagement. She brought experience across retail, financial services, and food industries, including AF, Rag., and Shoe City. She excelled at managing administrative complexities in high-volume environments and specialized in the end-to-end employee lifecycle, from strategic sourcing and onboarding to payroll compliance and offboarding. She fostered company culture through milestone recognition and structured engagement programs.
Key Achievements
- Full-Cycle Recruitment: Managed end-to-end recruitment for retail and corporate sectors using Neptune and Direct Hire (ATS) to streamline advertising, selection, and background compliance. - Onboarding & Induction: Coordinated inductions and cross-departmental requirements (IT/Equipment) to ensure Day-1 readiness for all candidates. - Employee Engagement: Led engagement initiatives at IF, coordinating social recognition programs, birthday milestones, and intern development workshops.
Skills
Work Experience
HR Administrator
Sho. · June 2023 – Current
- Advertise internal and external vacancies on Neptune
- Screen CVs and shortlist suitable candidates
- Schedule and conduct interviews
- Request new position codes for new employees
- Coordinate credit and reference checks (MIE)
- Liaise with applicants on feedback
- Capture new learners and employees on Sage 300
- Process employee terminations on Sage 300
- Load promotions and transfers on Sage 300
- Prepare invoices and payment requisitions for service providers
- Maintain payroll requisitions for internal audits
- Send labour inspection documents to stores (UIF & COIDA)
- Update employee personal information electronically
- Send monthly payroll input reports
- Assist with benefits documents completion
- Send withdrawal documents to relevant service providers
- Ensure supporting documentation is submitted with withdrawals
- Update IR and Terminations sheet monthly
Admin Assistant (HR)
a previous company · December 2022 – May 2023
- Maintain filing manually and systematically and retrieve employee files per manager request
- Load new employees on ERS
- Maintain updated beneficiary nomination forms
- Capture and prepare monthly payroll input
- Prepare take-on packs for new starters
- Convert employee status from temporary to permanent
- Assist with termination packs
- Calculate overtime, capture, and send to payroll weekly
- Use ESS (Sage) to capture leave
- Sort and distribute payslips by department monthly
- Resolve employee queries and grievances
HR Administrator
In2. · February 2021 – November 2022
- Maintain effective filing systems
- Prepare induction packs for new starters and conduct inductions
- Draft job advertisements and post on notice boards
- Load new employees and conduct biometric fingerprints on S-qube system
- Draft contracts, promotions, and increase letters
- Draft confirmation letters
- Process maternity and UIF claims for resigned or dismissed employees
- Submit employee provident claims to service providers
- Handle employee death queries and submit relevant documents to service providers
- Charge employees for disciplinary hearings
- Draft suspension letters for charged employees
- Draft termination letters and communicate hearing outcomes
- Use VIP Sage to pull leave records and payslips
- Assist in-house students with attendance registers and boardroom organization
- Perform general ad hoc duties
Junior HR Consultant
AF · March 2019 – December 2020
- Prepare induction packs for new starters and deliver friendly assistance
- Capture and prepare monthly payroll input
- Convert employee status from temporary to permanent
- Prepare workforce movements for employee terminations
- Assist with onboarding process for new hires monthly
- Draft new engagements, transfers, promotion, and increase letters
- Maintain updated beneficiary nomination forms
- Change medical aid and pension fund plans per employee request
- Assist with withdrawals and provident claims for terminated employees
- Maintain filing manually and systematically and retrieve employee files per manager request
Recruiter
Rag. · January 2018 – December 2018
- Advertise open positions using social media platforms and online boards
- Headhunt suitable candidates and screen CVs
- Draft job descriptions
- Maintain filing and label files accurately
- Schedule, shortlist, and conduct interviews
- Provide candidate feedback on interviews
- Verify applicant references and employment details
Customer Service Agent
Vod. · March 2013 – December 2015
- Ensure first contact resolution at all times
- Educate customers on company products and promotions
- Resolve customer queries and complaints
- Maintain strong call control of inbound and outbound calls