Anjita P.
Operations Contractor
Compare at US rates $15,000/mo?
AI Experience
Notable Highlight
Led a previous company vendor strategy across four East African countries, maintaining 60%+ B2B sales funnel conversion. Managed cross-border logistics and procurement for global brands including Colgate-Palmolive, Unilever, and Reckitt Benckiser over 20+ years. Works hands-on with ChatGPT - the AI Experience section above has the examples.
Experience Summary
Anjita A. is a senior Operations, Procurement, and Supply Chain leader with 20+ years of progressive experience across East and Southern Africa, spanning freight logistics, FMCG key account management, hospitality procurement, and e-commerce operations. She has held leadership roles with notable organisations including DI, RFS, and RDD (a previous company), and has managed client portfolios for global brands such as Colgate-Palmolive, Unilever, Reckitt Benckiser, and Henkel. Anjita is highly capable across SAP, Sage Evolution, Shopify, and ERP systems, with deep expertise in cross-border logistics, customs and KPA compliance, and vendor negotiation. She is recognised for building high-performing teams, driving cost-saving initiatives, and delivering results across complex multi-country operating environments. Has a strong background spanning IT, operations, procurement, inventory management, and logistics, with experience supporting construction, food import, hospitality, a previous company manufacturing, and logistics businesses. She has extensive hands-on experience in inventory planning and management, purchasing, supplier coordination, stock level monitoring, cost pricing, and ensuring appropriate inventory levels to avoid both overstocking and stockouts. As a Procurement Manager in hospitality, she managed purchasing for perishables, housekeeping, and engineering supplies, with a strong focus on planning, expiry management, and maintaining appropriate buffer stock. She also brings end-to-end procurement and logistics experience within a a previous company manufacturing environment, supporting major consumer brands including Colgate-Palmolive, Henkel, Reckitt Benckiser, and Unilever. Her experience includes working closely with suppliers, managing purchase orders, Shopify orders, 3PL partners, and coordinating processes from procurement through logistics. In a previous Head of Operations role, she managed container movements, documentation, SOP development, and ERP implementation. She is highly proficient in Excel, including VLOOKUP, XLOOKUP, and Pivot Tables, and has experience working with Oracle, SAP, Odoo, Shopify, UPS, and DHL.
Key Achievements
Led a previous company's vendor strategy across Kenya, Uganda, Tanzania, and Zambia - consistently achieving 60%+ B2B sales funnel conversion and meeting quarterly sell-in/sell-out targets. Established the entire pre-opening procurement function for DDN, covering sourcing, vendor selection, and SOPs across five departments and representing Procurement at the Executive Committee level. Directed end-to-end East Africa logistics operations at RFS, significantly reducing dispatch turnaround times through strategic truck allocation and spearheading a successful ERP system rollout with India-based software suppliers. Managed a blue-chip multinational FMCG client portfolio - including Colgate-Palmolive, Unilever, Reckitt Benckiser, and Henkel - and coordinated Caliray product shipments to Sephora USA and Sephora Canada with full routing compliance. Managed procurement and inventory requirements across perishables, housekeeping, and engineering supplies while maintaining appropriate stock levels. Supported end-to-end procurement and logistics operations for a previous company manufacturing clients including Colgate-Palmolive, Henkel, Reckitt Benckiser, and Unilever. Managed Shopify orders, purchase orders, and 3PL coordination for a US-based client. Developed and implemented SOPs for logistics operations from the ground up. Supported ERP implementation and the development of a customer-facing shipment visibility dashboard. Managed container movement between Kenya and Uganda through Mombasa, including operational coordination and documentation. Established daily team alignment processes to coordinate logistics operations and priorities.
Skills
Brings hands-on experience across Procurement Strategy, Supply Chain Management, Cross-border Logistics, 3PL Coordination, Vendor Negotiation and Inventory Management. Also works across:
- Customs and KPA Compliance
- Key Account Management
- ERP Implementation
- SAP
- Sage Evolution
- Shopify
- E-commerce Operations
- Microsoft Office Suite
- Team Leadership
- Process Optimisation
- B2B Sales
- Demand Forecasting
- Contract Negotiation
- KPI Monitoring
- Petty Cash Reconciliation
- Purchase Order Management
- UPC/Product Listing Management
- Customs Documentation
- Freight and Logistics Operations
- Forecasting
- Warehouse Management
- SOP Development
- Market Analysis
- Supplier Pre-qualification
- Demurrage Auditing
- Inventory management and stock level monitoring
- Inventory planning
- buffer stock
- expiry management
- stock optimization
- Procurement and purchasing operations
- Supplier and vendor coordination
- Purchase order management
- Cost pricing and purchasing planning
- Logistics and supply chain operations
- 3PL coordination and order fulfillment
- SOP development and process implementation
- ERP implementation and operational systems
Advanced Microsoft Excel:
- VLOOKUP
- XLOOKUP
- Pivot Tables
ERP systems:
- Oracle
- SAP
- Odoo
- custom ERP
E-commerce: Shopify Logistics platforms:
- UPS
- DHL
- Consumer goods and contract manufacturing
- Hospitality and hotel operations
- Food import and supermarket supply
- Construction and logistics
Work Experience
Operations Contractor
UBECCAT · Remote - Nairobi, Kenya · April 2026 - September 2026
- Managed 3PL partners against defined fulfilment service levels, resolving operational exceptions and escalating delays to maintain delivery performance targets.
- Owned end-to-end order fulfilment operations on Shopify, including order processing, inventory updates, and tracking across the full product catalogue.
- Coordinated and tracked outbound shipments of Caliray products to Sephora USA and Sephora Canada, ensuring full compliance with retailer routing requirements to avoid chargebacks.
- Managed purchase orders, vendor follow-ups, and cross-functional communication across operations, logistics, and customer service teams.
- Created and maintained UPC codes for product listings, ensuring accurate setup across internal systems and retail partner platforms.
- Proactively resolved fulfilment discrepancies and delivery exceptions, communicating status updates to relevant stakeholders.
Business Manager
LRDD · Nairobi, Kenya · October 2025 - March 2026
- Owned demand forecasting and sell-in/sell-out planning for a previous company across Kenya, Uganda, Tanzania, and Zambia, maintaining target in-stock positions and 60%+ B2B conversion.
- Placed and tracked vendor purchase orders (back-to-back and run-rate) against client demand, managing supplier lead times and product allocations from the Dubai warehouse.
- Managed regional inventory allocations to ensure timely, cost-effective delivery across 4 markets, coordinating with logistics and sales teams.
- Supported marketing initiatives, promotions, and forecasting to drive product adoption and revenue growth across the region.
Operations Manager
RFS · Nairobi, Kenya · October 2022 - June 2025
- Directed end-to-end supply chain operations for local, import, and export cargo across East Africa, managing third-party logistics partners against service level and cost targets.
- Managed cross-border logistics for Uganda-based clients, ensuring regulatory and customs compliance across Kenya, Mombasa, and Uganda teams.
- Audited and approved KPA and shipping line invoices for demurrage and storage, maintaining strict landed cost control and billing accuracy.
- Negotiated rates and terms with freight and logistics vendors to reduce cost and improve service delivery across cross-border operations.
- Led successful ERP rollout in partnership with India-based software suppliers, tailoring functionality to operational business needs.
- Monitored operational KPIs, analysed performance trends, and implemented corrective measures to drive continuous improvement.
Relationship Manager
OPA · Nairobi, Kenya · January 2017 - September 2022
- Managed supply chain and inventory planning for a portfolio of multinational FMCG clients - Colgate-Palmolive, Unilever, Reckitt Benckiser, Henkel, Ecolab, Total, and Diversey - ensuring consistent product availability and SLA compliance.
- Owned demand forecasting, order management, and replenishment tracking using SAP to maintain in-stock positions and meet client service targets.
- Proactively identified supply chain risks and implemented corrective action before client escalation, protecting service levels and retention.
- Led a previous company negotiations, new business pitches, and long-term client relationship management at senior executive level.
- Forecasted, tracked, and reported on key account metrics to inform strategic supply and commercial decisions.
Purchasing Manager
POODDN · Nairobi, Kenya · August 2013 - January 2017
- Established and owned the procurement and supply chain function for DDN, qualifying, auditing, and managing suppliers against defined quality standards across F&B, Engineering, Housekeeping, Sales & Marketing, and General Operations.
- Developed quality standards, specifications, and SOPs aligned with DI brand requirements, budget targets, and regulatory compliance.
- Spearheaded supplier pre-qualification, market analysis, and competitive negotiations, securing quality goods at optimised landed cost.
- Set par stock levels and reorder points across all departments to maintain target inventory positions and prevent stockouts.
- Represented Procurement on the hotel Executive Committee, advising CEO-level leadership on vendor performance, cost reduction, and supply chain risk.
- Maintained comprehensive procurement records tracking product histories, supplier performance, and inventory turnover.
Operations & Administration Supervisor
FE · Nairobi, Kenya · November 2007 - August 2013
- Managed a team of 7 merchandisers - weekly reporting, scheduling, and field performance tracking.
- Supervised incoming goods quality control, container offloading, and stock takes with strict expiry date management.
- Processed customer LPOs, organised logistics, and ensured timely dispatch of goods.
- Oversaw monthly petty cash reconciliation using Sage Evolution.
- Organised promotional campaigns aligned with stock cycles and expiry timelines.