Anjita P.
✨ Newly AddedOperations Contractor — US Beauty E-commerce Client
Notable Highlight
Led Logitech vendor strategy across four East African countries, maintaining 60%+ B2B sales funnel conversion. Managed cross-border logistics and procurement for global brands including Colgate-Palmolive, Unilever, and Reckitt Benckiser over 20+ years.
Experience Summary
Senior procurement and supply chain leader with 20+ years across East and Southern Africa. Expertise spans vendor strategy for global FMCG brands (Logitech, Colgate-Palmolive, Unilever), cross-border logistics operations, ERP implementation, customs compliance, and team leadership.
Key Achievements
Led Logitech vendor strategy and revenue growth across 4 countries (Kenya, Uganda, Tanzania, Zambia), maintaining 60%+ B2B sales funnel conversion. • Directed end-to-end East Africa logistics operations for local, import, and export cargo at RFS. • Led successful ERP system rollout in partnership with India-based software suppliers, tailored to business needs. • Established the pre-opening procurement function for Dusit D2 Nairobi — full sourcing, vendor selection, and SOPs across F&B, Engineering, Housekeeping, Sales & Marketing, and General Operations. • Managed multinational FMCG client portfolio including Colgate-Palmolive, Unilever, Reckitt Benckiser, Henkel, Ecolab, Total, and Diversey. • Audited KPA and shipping line invoices for demurrage and storage, maintaining strict cost control and billing accuracy.
Skills
Work Experience
Operations Contractor
UBECCAT(E · Remote — Nairobi, Kenya · Apr 2026 – May 2026
- Managed end-to-end order operations on Shopify, including order processing, fulfillment tracking, and inventory updates across the product catalogue.
- Coordinated with 3PL (third-party logistics) partners to ensure accurate and timely fulfillment of customer orders, resolving discrepancies and escalating delays.
- Coordinated purchase orders, vendor follow-ups, inventory tracking, and cross-functional communication across multiple systems.
- Supported recurring operational workflows including logistics coordination, customs documentation, and customer service escalations.
- Coordinated and tracked outbound shipments of Caliray products to Sephora USA and Sephora Canada, ensuring accurate documentation, on-time delivery, and compliance with retailer routing requirements.
- Monitored end-to-end shipment tracking for Caliray product orders, proactively resolving delays and communicating status updates to relevant stakeholders.
- Created and managed new UPC codes for Caliray product listings, ensuring accurate setup across internal systems and retail partner platforms.
Business Manager
L(SARDD · Nairobi, Kenya · Oct 2025 – Mar 2026
- Led Logitech vendor strategy and revenue growth across Kenya, Uganda, Tanzania, and Zambia.
- Achieved consistent quarterly sell-in / sell-out targets through high-performing B2B sales funnels with 60%+ conversion.
- Coordinated regional product allocations from the Dubai warehouse into Kenya, Tanzania, and Uganda, ensuring timely delivery.
- Placed and tracked vendor orders (back-to-back and run-rate) to meet client requirements.
- Engaged key accounts and collaborated cross-functionally with marketing, sales, and logistics to accelerate product adoption.
- Supported marketing initiatives, promotions, and forecasting to drive product adoption and revenue growth.
Operations Manager
RFS · Nairobi, Kenya · Oct 2022 – Jun 2025
- Directed end-to-end logistics operations for local, import, and export cargo across East Africa, ensuring timely and cost-effective delivery.
- Managed cross-border logistics operations for Uganda-based clients, coordinating regionally between Kenya and Uganda.
- Led structured daily coordination meetings with Nairobi, Mombasa, and Uganda teams to align priorities and ensure consistent service delivery.
- Conducted quarterly in-person client reviews in Uganda to strengthen partnerships and align on business objectives.
- Strategically planned truck allocation for regional and cross-border movements, significantly reducing dispatch turnaround times.
- Oversaw timely acquisition and clearance of customs and shipping documentation, ensuring regulatory compliance.
- Audited and approved KPA and shipping line invoices for demurrage and storage, maintaining strict cost control.
- Played a key role in the rollout of a new ERP system, working with India-based software suppliers to tailor functionality.
- Monitored operational KPIs, analysed performance trends, and implemented corrective measures driving continuous improvement.
Relationship Manager
OPA · Nairobi, Kenya · Jan 2017 – Sep 2022
- Managed key account portfolio of multinational FMCG clients including Colgate-Palmolive, Unilever, Reckitt Benckiser, Henkel, Ecolab, Total, and Diversey.
- Built long-term relationships with senior client executives, driving retention, brand loyalty, and client advocacy.
- Acted as lead point of contact between clients and cross-functional internal teams to ensure timely order delivery.
- Led contract negotiations, new business pitches, and onboarding of new clients.
- Forecasted, tracked, and reported on key account metrics to inform strategic decisions.
- Monitored service delivery proactively, identifying and addressing potential challenges before client escalation.
Purchasing Manager
POODDN(I · Nairobi, Kenya · Aug 2013 – Jan 2017
- Established the pre-opening procurement function for dusitD2 Nairobi — end-to-end sourcing, vendor selection, and supply chain processes across F&B, Engineering, Housekeeping, Sales & Marketing, and General Operations.
- Developed procurement strategies and SOPs aligned with Dusit International brand standards, budget targets, and operational timelines.
- Spearheaded supplier pre-qualification, market analysis, and vendor negotiations to secure quality goods at competitive rates.
- Represented the Procurement Department on the hotel's Executive Committee, advising leadership on supply chain, pricing, and vendor performance.
- Collaborated closely with the Executive Chef and Director of F&B on purchasing specifications and kitchen equipment sourcing.
- Established par stock levels and reorder points across all departments to optimise inventory management.
- Maintained comprehensive procurement records, tracking product histories, supplier performance, and inventory turnover.
Operations & Administration Supervisor
FE · Nairobi, Kenya · Nov 2007 – Aug 2013
- Managed team of 7 merchandisers — weekly reporting, scheduling, and field performance tracking.
- Supervised the accounting department, overseeing monthly petty cash reconciliation using Sage Evolution.
- Processed customer LPOs, organised logistics, and ensured timely dispatch of goods.
- Supervised container offloading and stock take with expiry date control.
- Organised promotional campaigns aligned with stock cycles and expiry timelines.