James G.

Senior Supply Chain Analyst

India3+ years experience$7,000/mo

Notable Highlight

Managed fulfillment operations across 150+ brands at Thr., improving operational visibility by 70% and reducing delays by 80% while driving M in claims recovery.

Experience Summary

Supply chain and e-commerce operations specialist with 3+ years of experience in Amazon marketplace operations, 3PL coordination, and multi-node warehouse management. Demonstrated expertise in inventory reconciliation, fulfillment workflows, NetSuite, and logistics coordination across global e-commerce environments.

Key Achievements

- Managed end-to-end supply chain operations across a portfolio of more than 30 e-commerce and consumer brands. - Owned inventory planning, warehouse operations, international fulfillment, and order management processes across multiple markets. - Utilized Oracle NetSuite to manage purchase orders, sales orders, transfer orders, inventory movements, and operational workflows. - Supported fulfillment and inventory operations for major retail partners, including large national and international retailers. - Managed both B2B and direct-to-consumer fulfillment operations within high-volume e-commerce environments. - Led manufacturing planning and procurement activities in the automotive technology sector, supporting production schedules and product availability. - Managed sourcing, supplier coordination, and import/export activities involving electronic components and semiconductor products. - Built expertise in vendor management, logistics coordination, inventory control, and operational process improvement across multiple industries. - Managed third-party logistics providers and external supply chain partners to maintain operational performance. - Combined supply chain expertise with analytical training through certifications in data science, machine learning, and supply chain operations.

Skills

NetSuiteAmazon Seller CentralFBA shipment managementInventory reconciliation3PL coordinationFulfillment operationsShipment trackingWarehouse operationsImport/export coordinationSPS CommerceExtensivStordGXORXOWare2GoMicrosoft ExcelPower BIRoot cause analysis

Work Experience

Sr Supply Chain Specialist

Thr. · United States - Remote · Aug 2023 – Present

Manage fulfillment operations and inventory governance across 150+ brands and multi-node warehouse and 3PL fulfillment networks supporting large-scale e-commerce and marketplace operations.
Support Amazon marketplace operations involving fulfillment execution, inventory reconciliation, shipment tracking, reimbursement workflows, and operational discrepancy resolution across warehouse and logistics operations.
Improve operational visibility by 70% through operational analytics, inventory governance, shipment tracking, and fulfillment reporting initiatives.
Reduce operational delays by 80% through process improvement initiatives that enhanced order fulfillment execution, shipment coordination, and operational workflow efficiency.
Coordinate cross-functionally with 3PL providers, warehouses, sourcing, logistics, finance, and marketplace teams to improve shipment execution and fulfillment continuity.
Manage operational coordination with logistics providers including Stord, GXO, RXO, Ware2Go, and UniCargo to improve shipment visibility, inventory movement tracking, and operational governance.
Maintain operational trackers, inventory records, shipment documentation, discrepancy logs, and reporting frameworks to improve fulfillment visibility and operational control.
Investigate shipment discrepancies, inventory mismatches, fulfillment variances, damages, and operational escalations while driving timely resolution and operational continuity.
Support inventory reconciliation and claims recovery initiatives contributing to M in successful recovery outcomes across warehouse, retailer, and logistics operations.
Build KPI dashboards and reporting frameworks to monitor fulfillment performance, inventory accuracy, shipment trends, operational bottlenecks, and SLA adherence across global operations.

Supply Chain Manager

Spi. · Gurugram · Nov 2022 – Aug 2023

Source and import 3+ electronic component samples monthly using Alibaba, NetComponents, and OctaParts for R&D and product modifications, optimizing BOM and reducing freight costs by 15% through efficient courier modes while utilizing Zoho Books to manage bills, sales, and expenses.
Import 50+ lithium-ion battery units from China, meeting BIS certification and regulatory standards for safe distribution while sourcing samples for new product development and R&D in India.
Conduct quarterly cycle counts for 500+ reels, tapes, and trays, ensuring 98% inventory accuracy and preventing oxidation issues while implementing ISD protocols for temperature-controlled storage, reducing component failure rates by 15% and utilizing PartBox for effective inventory management.
Collaborate with Deltron & R&D teams to align 3+ production schedules monthly, reducing bottlenecks and cutting delays by 25% while supporting post-quality inspections with the engineering team to ensure product standards.
Manage 10+ Amazon orders daily, optimizing listings for OBD scanners and cables, increasing product visibility by 35% while ensuring daily fulfillment through FBM mode, reducing dispatch rates and maintaining the Prime tag during the pilot phase.
Close 100+ Bill of Entry cases with ICICI, Kotak, and IDFC for 2020–2021, ensuring 100% compliance with RBI/IDPMS regulations and saving over ₹10,000 in bank penalties and recurring daily/monthly charges on outstanding bills.

Supply Chain Associate

IPT · Pune · Jan 2022 – Nov 2022

Collaborate with laboratories and testing partners, including White House Laboratories, to secure 100% compliance on baking reports, product analysis reports, and safety certifications, reducing product rejections by 30%.
Utilize sourcing platforms including NetComponents, FindChips, OctaParts, Arrow, OEMs Trade, and DigiKey to procure 500k+ high-quality components, improving sourcing efficiency by 40%.
Optimize freight and Incoterms negotiations, reducing shipping costs by 15% through strategic regional sourcing while cutting bank fees and transaction charges by 10% using SEPA and card payment methods.
Negotiate supplier terms and manage import-export compliance across US, EU, and India markets, processing 50+ CHIMS certificates and regulatory invoices monthly while securing CoCs for oxidation issues, date codes, and COO information, reducing supplier disputes by 25%.

Operations Executive

GQ · Mumbai · Feb 2021 – Dec 2021

Streamline fee collection processes for over 200 educational institutions, enhancing operational efficiency and reducing loan processing times by 25% by leveraging tools such as Leegality for eSign & Stamp processing, LotusPay for NACH management, and GRAS for loan agreement oversight.
Execute loan disbursements for SBM, Capital India, Fintree Finance, Aditya Birla Capital, Avanse, Arka Capital, and Western Capital, ensuring 99.9% accuracy in documentation, compliance, and verification.
Collaborate with Credit, Business Development, and Tech teams to resolve 500+ complex cases, leveraging GQ ERP and automation to maintain zero compliance failures and minimize loan execution risk while managing a team of 5 interns to optimize process flow and ensure smooth daily operations.