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Gabriel F.
Senior Compliance Program Manager
NicaraguaAvailable in 2 weeks$7,500/mo
Compare at US rates $22,500/mo?
AI Experience
🤖 ChatGPT - Use ChatGPT for project planning, requirements definition, problem-solving, research, analysis, and documentation.
💻 Codex - Use Codex to turn business and project requirements into functional web-based prototypes and internal tools. Build and iterate on dashboards, project management tools, trackers, and operational solutions. Use Codex to create features, troubleshoot issues, modify existing functionality, and improve UI/workflows.
🧠 Claude - Use Claude for project management, requirements analysis, documentation, research, and structured problem-solving. Use Claude similarly to Codex for AI-assisted coding and development tasks. Generate and modify application functionality based on business requirements. Analyze code and troubleshoot issues with AI assistance. Support rapid prototyping of dashboards, internal tools, and workflow solutions. Work through technical requirements without needing to manually code every component.
✨ Gemini - Research, analysis, summarization, and structured problem-solving. Assist with project planning, requirements, documentation, and data analysis. AI-assisted coding and troubleshooting. Support development and prototyping by generating and explaining code. Work with information across the Google ecosystem and Google Workspace.
⚡ n8n AI - Use n8n, Make, and Zapier to design workflow automations and connect different applications. Work with Google Sheets and Excel for project/operational tracking, analysis, and dashboards. Use AI to help structure, analyze, categorize, and summarize operational and project data.
🤝 Zapier AI - Use n8n, Make, and Zapier to design workflow automations and connect different applications.
Notable Highlight
E-commerce Operations Project Manager | HubSpot | Monday.com | Claude AI | ChatGPT | Gemini | Zapier Works hands-on with Codex, n8n AI and Zapier AI - the AI Experience section above has the examples.
Experience Summary
Gabriel managed e-commerce operations and cross-functional projects within Shopify-based environments, focusing on operational efficiency across the full order lifecycle-including sales intake, inventory coordination, fulfillment, logistics, and customer support. He oversaw Shopify operations and integrations, coordinated production and inventory workflows through Monday.com, managed logistics and delivery processes, and supported customer service operations using HubSpot. He leveraged AI and automation tools including ChatGPT, Gemini, Zapier, Make, and n8n to streamline workflows, automate repetitive tasks, enhance reporting, and improve operational decision-making within e-commerce environments.
Key Achievements
Increased portfolio delivery performance from 65% to 95%+ at a previous company, reduced executive decision latency by 30%, and accelerated audit readiness by 40%. Improved project productivity by 75% and reduced budget variance by 40% at EX. Achieved 80% operations performance improvement and 75% revenue increase at GLN.
Skills
Project ManagementProgram ManagementOperations ManagementSupply Chain OptimizationStakeholder ManagementRisk ManagementBudget TrackingKPI MonitoringAgile ScrumHybrid Delivery ModelsChange ManagementProcess ImprovementCross-Functional Team LeadershipImport/ExportLogistics CoordinationVendor ManagementCarrier ManagementCloud MigrationAWSCompliance ManagementRegulatory ProgramsCGRCERCARCJiraMonday.comHubspotSAPAS400PowerBIMS OfficeGoogle WorkspaceAsanaClickUpProcess OptimizationClaudeChatGPTGeminiFinancial CrimesLegal CoordinationAudit ReadinessTransportation ManagementWarehouse CoordinationInternational LogisticsProduct DevelopmentVendor Relationship ManagementMarket ResearchPurchase OrdersFleet UtilizationPerfect Order RateOn-Time Delivery
Work Experience
Senior Compliance Program Manager
a previous company · Jan 2024 - Present
- Lead a global portfolio of regulatory and compliance programs, aligning multi-jurisdictional initiatives (U.S., Canada, EU) with enterprise risk strategy and strategic business priorities.
- Established and scaled the Compliance PMO, transforming fragmented execution into a standardized, portfolio-driven delivery model across concurrent programs.
- Orchestrated cross-functional program execution for key regulatory initiatives, aligning Compliance, Legal, Risk, Financial Crimes, Product, and Operations toward unified outcomes.
- Implemented enterprise governance structures (CGRC, ERC, ARC), elevating executive visibility, accelerating decision-making, and enabling risk-based prioritization.
- Manage program-level risks, dependencies, and interlocks, ensuring alignment across parallel initiatives and critical regulatory timelines.
- Advise and partner with executive stakeholders to translate regulatory requirements into scalable, business-aligned solutions and operational capabilities.
- Increased portfolio delivery performance from ~65% to 95%+ | Reduced executive decision latency by 30% | Reduced repeat audit findings by 50% | Accelerated audit readiness by 40%.
Project Manager - Cloud Operations & Client Delivery
EXA · Jan 2021 - Dec 2024
- Manage full project lifecycle including planning, execution, monitoring, and delivery governance.
- Coordinate cross-functional teams, customers, and technical stakeholders across AWS migration initiatives.
- Track risks, dependencies, mitigation strategies, and change requests ensuring service continuity.
- Maintain reporting dashboards, delivery documentation, and stakeholder communications.
- Support enterprise cloud migration programs ensuring operational stability.
- Improved project productivity and performance by 75% | Reduced budget variance by 40% | Improved sprint completion and cycle time by 45%.
Project Manager - Agile Project Management
ICISD · Jan 2020 - Dec 2021
- Planned and coordinated project phases, schedules, and resource allocation across multiple initiatives.
- Managed operational budgets and tracked cost performance.
- Led Agile transformation initiatives supporting Scrum adoption.
- Produced lifecycle reporting and stakeholder communication.
- Managed project risks, dependencies, and delivery performance.
- Delivered multiple concurrent projects while maintaining strong schedule adherence and delivery reliability across teams.
- Established Agile workflows and reporting frameworks improving execution transparency and delivery predictability.
- Strengthened stakeholder governance enabling faster decision-making and smoother project execution.
Logistics Operations Manager
GLN · Jan 2016 - Dec 2020
- Directed end-to-end supply chain operations including transportation management, warehouse coordination, and international logistics.
- Managed carrier selection, shipment planning, and transport optimization strategies.
- Led logistics teams ensuring operational compliance and service performance.
- Implemented process optimization initiatives across the supply chain.
- Built KPI dashboards including Perfect Order Rate, On-Time Delivery, and Fleet Utilization.
- Improved operations performance by 80% | Reduced operational costs by 45% | Increased revenue by 75%.
Account Manager
SSN · Jan 2015 - Dec 2016
- Managed product operations, logistics coordination, and international distribution planning.
- Directed end-to-end execution of Product Development Annual Plan.
- Supervised inventory levels and logistics scheduling ensuring supply continuity.
- Coordinated transport providers and production teams.
- Prepared KPI-based operational reports supporting strategic decisions.
- Reduced churn rate to 4-5% annual | Increased order commitment by 75% | Achieved customer satisfaction NPS of 85%.
Product Developer
VJN · Jan 2013 - Dec 2015
- Monitored and ensured compliance of the prototyping and development stages for brands (VANS, Nautica, Jansport).
- Supported manufacturing and design activities by developing prototypes for products in development.
- Created and enhanced products that fill a niche in the market, allowing clients to remain competitive.
- Submitted proposals and designs for evaluation by the project team and management before advancing to the next stage.
- Allocated resource usage including suppliers, warehousing centers, and sales centers through planning horizons.
- Managed and supervised product specification changes in the system, identifying manufacturing and design problems.
- Performed market research on materials and sales data to ensure products are viable and competitive.
- Oversaw purchase orders and vendor relationship management.
- Improved product development cycle by 45% | Reduced complaint ratio by 35% | Increased customer lifetime value by 40%.