Notable Highlight
Eliminated creative production bottlenecks at WBD and Kin. by building structured Notion systems and integrating AI tools, driving a 30% engagement lift through optimized workflows across global teams.
Experience Summary
Zoe is a creative operations professional with 4+ years of experience managing end-to-end production workflows across digital, editorial, and marketing environments. She worked for WBD and Kin., specializing in building scalable content systems, workflow optimization, and cross-functional team coordination. She identified bottlenecks and implemented solutions through process documentation, Notion workspaces, and AI tool integration to improve efficiency and output quality.
Key Achievements
Drove a 30% increase in engagement through optimized output cadence and format strategy at Kin. Built and maintained structured content systems that enabled scalable, repeatable production across global teams. Managed workflows for high-profile clients including WBD across EMEA and APAC regions, and TANNA, delivering content under real-time deadlines.
Skills
Work Experience
Content Creator
Ind. · Remote · Jun 2025 – Present
- Manage full production pipeline for short-form video content across TikTok and YouTube — scripting, shooting direction, editing, scheduling, and performance tracking.
- Design repeatable content formats and series structures to maintain consistent output without sacrificing quality or platform-specific relevance.
Content Manager
Kin. · Canada (Remote) · Jun 2025 – May 2026
- Own the end-to-end creative production workflow — from brief creation to final asset delivery — ensuring consistent, high-quality output across all digital channels.
- Build and maintain structured content systems in Notion: editorial calendars, campaign trackers, recurring format libraries, and team SOPs that make production scalable and repeatable.
- Identify and eliminate workflow bottlenecks across creative and marketing processes, driving a 30% increase in engagement through optimized output cadence and format strategy.
- Coordinate daily with design, product, and growth teams to keep timelines, priorities, and creative briefs aligned across concurrent projects.
- Integrate AI tools (ChatGPT, Claude) into content planning and copy workflows, reducing turnaround time and improving consistency at scale.
- Manage asset review and approval pipelines using Ziflow and SharePoint, enforcing editorial and brand standards across every format and platform.
Creative Writer
Mer. · United States (Remote) · Mar 2025 – Contract
- Deliver structured written content under strict quality guidelines, ensuring accuracy and consistency across high-volume deliverables on tight deadlines.
Content Operations Coordinator
WBD · EMEA / APAC (Remote) · Oct 2021 – Jan 2025
- Manage high-volume creative production workflows across EMEA and APAC — coordinating editors, designers, and regional teams to ensure on-time, on-brief delivery across digital platforms.
- Develop and document production workflows and operational playbooks that standardize processes and improve efficiency across international teams.
- Oversee post-production quality control on video and digital assets, maintaining consistency with brand and editorial standards at scale.
- Partner with campaign and marketing leads to align creative execution with business goals, adapting to fast-moving priorities across multiple concurrent projects.
- Work with internal DAM and CMS systems to manage asset pipelines, versioning, and approvals across regional teams.
Writer & Reporter
TANNA · Argentina · May 2022 – May 2024
- Produce editorial content under real-time deadlines in a high-volume newsroom environment — building strong habits around speed, accuracy, and structured information management.
- Coordinate with editors and stakeholders to manage information flow and ensure consistent, timely publication across the team.
Producer
9Z · Remote · May 2021 – Aug 2021 · Contract
- Lead campaign production end-to-end — briefing and coordinating photographers, stylists, and designers across multiple concurrent projects, managing timelines and deliverables throughout.