Amira M.
Operations Manager
Compare at US rates $27,000/mo?
AI Experience
Notable Highlight
Maintained 100% stock availability for an apparel conglomerate during the 2021 global shipping crisis. Strategically timed production cycles and navigated Amazon's Q4 storage limits to ensure seamless fulfillment. Works hands-on with ChatGPT - the AI Experience section above has the examples.
Experience Summary
Amira is an operationally-driven E-commerce Operations and Supply Chain specialist with a proven track record of managing complex multi-brand portfolios exceeding 10,000 SKUs. She possessed direct experience within the beauty, fashion, and apparel verticals, having managed end-to-end global supply chains for an Italian beauty brand and an American apparel conglomerate. She was well-equipped to serve as the core operational link between merchandising, planning, and external 3PL partners. Her expertise spanned multi-channel fulfillment, inventory health management, and cross-system database alignment across NetSuite and Shopify. She excelled at transforming promotional launch calendars into concrete warehouse kitting requirements and troubleshooting data discrepancies with a hands-on, problem-solving approach. Industries: E-commerce, Beauty, Apparel/Fashion, Medical Devices, Manufacturing, Supply Chain, Warehousing, Logistics.
Key Achievements
Maintained 100% stock availability for an apparel conglomerate during the 2021 global shipping crisis by strategically timing production cycles and optimizing storage allocation to ensure seamless fulfillment. Designed and built the first operational Bill of Materials for an Italian beauty cosmetics brand to establish a functioning replenishment system. Later overhauled inventory workflows for a complex 10,000+ SKU apparel catalog. Identified a critical labeling defect from Chinese manufacturers-glossy paper causing Amazon warehouse scanning errors-and corrected the packaging process before compliance issues arose.
Skills
Work Experience
Operations Manager
DSC · Jan 2023 - Present
- Build real-time dashboards tracking 3PL performance, fulfillment SLAs, and import timelines-flagging customs and carrier issues before they impact delivery windows.
- Document exception-handling SOPs, improving cross-team communication efficiency by 15% and reducing leadership firefighting.
Director of Logistics
AP · Sep 2020 - Jul 2023
- Own monthly consolidation and PO-split plans. Coordinate China-based suppliers, forwarders, and customs brokers on booking windows, container load planning, documentation, and delivery via AGL.
- Build reconciliation process achieving 97% accuracy across 10,000+ SKUs. Maintain 0% stockouts during COVID and Q4 through safety stock modeling and reorder point adjustments.
- Manage FBA inbound shipments via Carrier Central and AGL-ensure labeling, appointment scheduling, and compliance. Improve delivery accuracy to 97%.
- Own freight invoice reconciliation-recover costs through systematic audits. Reduce sea shipping costs by 23% via LCL-FCL optimization. Maintain hard budget of $0.20/unit landed cost.
- Source and transition 3 North American 3PLs. Renegotiate China supplier terms, reducing landed COGS by 12%.
- Launch SoStocked, increasing forecasting efficiency by 45%. Build Google Sheets dashboards for leadership visibility. Reduce operational downtime by 90% over 3 years.
- Manage FDA Prior Notice and HTS classification-zero compliance failures.
Remote E Commerce Operations Manager
KO · Nov 2018 - Aug 2020
- Own raw materials procurement and production cycle-coordinate contract manufacturers (including China-based sourcing) on scheduling, quality control, and fulfillment flow.
- Architect reorder model from scratch-define safety stock logic, reorder points, and escalation triggers-completely eliminate finished goods stockouts.
- Recover average €5,000 monthly from Amazon through shipment reconciliation and claims on Seller Central.
- Spearhead B2B expansion into Canada and Australia (Amazon FBA) in 2 months-manage wholesale POs, regulatory compliance, bilingual labeling, and cross-border inventory flow, achieving 95%+ on-time delivery.
Logistics Lead
a previous company · Jan 2016 - Jun 2018
- Deploy inbound logistics plan for $125M plant expansion-coordinate 260+ vendors and freight forwarders with 95% project timeline adherence.
Regional Inventory Control Supervisor
MU · Jul 2008 - Dec 2015
- Achieve 95% on-time delivery and 15% cost savings through meticulous data audits; coach ERP procedures improving order accuracy by 30%.