Linsstel S.

Experience Summary

is a Business Development, Sales, and Client Success professional with 12 years of experience managing the full customer lifecycle across international markets. Based in Mumbai, India, she has worked with both US-based and Indian organizations, supporting clients across multiple industries while driving revenue growth, customer retention, and long-term account development. Throughout his career, she has built expertise in business development, sales pipeline management, client relationship management, customer success, and account growth, making him a well-rounded commercial professional capable of managing both new business acquisition and ongoing client success initiatives. Linsstel has extensive experience overseeing the complete customer journey, from market research and lead generation through onboarding, account management, contract renewals, and customer retention. She has successfully managed prospecting initiatives, conducted high-volume outbound outreach campaigns, and maintained strong client relationships by serving as the primary point of contact throughout the customer lifecycle. Her ability to understand client needs, identify growth opportunities, and deliver exceptional customer experiences has enabled him to consistently support business growth while maintaining strong retention and renewal rates. In addition to his client-facing expertise, Linsstel is highly proficient in CRM management and account management operations. She has hands-on experience with Salesforce, HubSpot, Klaviyo and Pipedrive, using these platforms to manage sales funnels, track pipeline activity, maintain customer records, and improve reporting visibility. His background includes managing aggressive outbound sales environments where he conducted up to 200 cold calls per day, demonstrating resilience, persistence, and strong prospecting capabilities. Combining business development expertise, relationship management skills, and operational discipline, Linsstel is well suited for the Account Manager role..

Key Achievements

- Built 12 years of experience across business development, sales, client success, and account management functions. - Successfully managed the complete client lifecycle from prospecting and acquisition through onboarding, retention, and contract renewal. - Worked with US-based organizations headquartered in New York, Miami, and Brazil, developing strong experience supporting international clients. - Demonstrated high-volume outbound sales capability by managing up to 200 cold calls per day while maintaining consistent prospect engagement. - Developed expertise across multiple CRM platforms including Salesforce, HubSpot, and Pipedrive. - Consistently maintained and optimized sales pipelines, ensuring accurate forecasting and opportunity management. - Served as the primary point of contact for clients, improving customer experience and strengthening long-term business relationships. - Supported business growth through strategic prospecting, relationship building, and customer retention initiatives.

Skills

Sales & Business Development, Business Development, Lead Generation, Outbound Prospecting, Cold Calling, Pipeline Management, Opportunity Qualification, Consultative Selling, Sales Strategy, Revenue Growth, Sales Funnel Management, Market Research, Client Acquisition, Customer Success & Account Management, Customer Success, Client Relationship Management, Customer Retention, Contract Renewals, Client Onboarding, Customer Experience Management, Account Growth, Stakeholder Engagement, Client Support, Customer Lifecycle Management, Account Development, CRM & Sales Operations, Salesforce, HubSpot, Pipedrive, CRM Administration, Pipeline Tracking, Sales Reporting, Data Management, Sales Process Optimization, Forecasting Support, Communication & Relationship Building, Executive Communication, Negotiation, Relationship Management, Cross-Functional Collaboration, Presentation Skills, Client Engagement, Problem Solving, Account Management, Strategic Partnerships, Discovery Calls, Lead Qualification, Objection Handling, Sales Presentations, Revenue Retention, Customer Satisfaction Management, Renewal Management, Upselling, Cross-Selling, Stakeholder Management, Business Development Strategy, Performance Reporting, CRM Data Management, Process Improvement, Operational Coordination, Time Management, Organizational Skills, Team Collaboration, Results-Driven Sales Execution.

Work Experience