Jhonace R.
✨ Newly AddedOperations and Production Manager
Notable Highlight
Promoted to Operations & Production Manager overseeing end-to-end production for a custom merchandise brand. Managed concurrent projects, cross-functional teams, and vendor coordination across global operations.
Experience Summary
Operations and project coordination specialist with 6+ years of experience across e-commerce, creative services, recruitment, and healthcare. Managed remote teams, optimized workflows, coordinated cross-functional projects, and implemented operational systems. Demonstrated expertise in process improvement and team leadership in fast-paced environments.
Key Achievements
Aemie demonstrated a pattern of rapid advancement and expanded responsibility across multiple roles. She was promoted from HR Assistant to HR Generalist within 6 months, then from Recruitment Administrator to Operations Coordinator within 3 to 4 months at a UK staffing firm. In her current company, she progressed from Production Coordinator to Production Manager within 1.5 years. In several roles, she served as the first remote worker or virtual assistant, building processes and supporting business operations from the ground up.
Skills
Work Experience
Operations and Production Manager
CMAAB · Remote · Feb 2024 – Present
- Promoted from Production Coordinator to Operations & Production Manager to oversee end-to-end production operations and project execution.
- Manage multiple concurrent projects from intake through delivery, ensuring timelines, quality standards, and operational goals are met.
- Lead production planning, workflow coordination, and scheduling across cross-functional teams and external vendors.
- Supervise and support the overseas admin team, improving communication, accountability, and operational efficiency across departments.
- Develop and refine SOPs, reporting systems, and operational workflows to streamline processes and reduce turnaround times.
- Coordinate invoicing, project tracking, vendor management, and production reporting to support daily business operations.
- Partner with sales, fulfilment, and design teams to align production capacity with project demands and delivery schedules.
Creative Operations and Production Coordinator
BGDA · Remote, Part-time · May 2025 – Present
- Coordinate project workflows, timelines, and deliverables across client and internal initiatives in a fast-paced creative environment.
- Manage team capacity, project tracking, and task delegation through Monday.com to maintain operational efficiency and deadline visibility.
- Oversee production coordination for design deliverables, working closely with vendors, freelancers, and contractors to ensure timely execution.
- Create and maintain operational systems, templates, SOPs, and reporting tools to improve workflow consistency and team organization.
- Support business operations through invoicing, contract tracking, billing reports, and documentation management.
- Monitor project progress, identify bottlenecks, and provide regular updates to support decision-making and resource planning.
- Assist with process improvements and cross-functional coordination to optimize day-to-day operations.
Operations Coordinator and Recruitment Administrator
RASF · Remote · Jul 2022 – Jan 2025
- Supported day-to-day operations and workflow coordination within a fast-paced recruitment and staffing environment.
- Managed scheduling, interview coordination, and calendar management for leadership and candidate delivery teams.
- Maintained applicant tracking systems, recruitment pipelines, and internal documentation to ensure accurate and organized operations.
- Coordinated candidate communications, outreach campaigns, and interview logistics across multiple ongoing roles.
- Collaborated with third-party providers and internal stakeholders to support smooth recruitment and onboarding processes.
- Assisted with reporting, process administration, and operational support initiatives to improve workflow efficiency.
Healthcare Operations Support and Talent Sourcer
VPMC · Remote, Part-time · Dec 2021 – Jan 2023
- Supported daily operations for a remote telehealth clinic, coordinating scheduling, patient communications, and provider logistics.
- Managed appointment coordination, follow-ups, and consultation support to ensure smooth telehealth operations and patient experience.
- Maintained Electronic Health Records (EHR), prescription tracking lists, and operational documentation with accuracy and confidentiality.
- Assisted in resolving technical and scheduling issues during virtual consultations to minimize disruptions and maintain workflow continuity.
- Supported healthcare recruitment efforts by sourcing and screening qualified medical professionals across multiple channels.
- Helped maintain organized administrative systems and communication processes in a fast-paced healthcare environment.
Talent Acquisition Specialist
Fil. · Remote · Dec 2021 – Jul 2022
- Recruited for several technical roles including Web Developer (Fullstack, Frontend, Backend), Software Engineer, Shopify Developers, WordPress Developers, Wireless Network Engineer, and Technical Support roles.
- Developed candidate pools within the database for numerous roles across a variety of predefined disciplines.
- Proactively managed the database through continual contact with candidates via phone, text messages, email, and social media.
- Developed advertising campaigns.
- Determined sourcing strategies.
- Handled multiple international clients across Australia, New Zealand, UK, Canada, US, APAC, and LATAM.
Virtual Executive Assistant
Fre. · Remote, Part-time · Jan 2021 – Feb 2022
- Provided high-level executive and personal support to a US-based IT executive in a fully remote environment.
- Managed calendars, inboxes, travel coordination, and day-to-day administrative priorities to support executive productivity.
- Coordinated itineraries, scheduling, and logistics while handling shifting priorities with strong attention to detail.
- Supported financial and administrative tasks including bill categorization, reconciliations, and insurance claim documentation.
- Assisted with social media management and content coordination across digital platforms.
- Maintained organized systems, records, and workflows using project management and collaboration tools.
- Served as a reliable right-hand support partner across business and personal administrative functions.
HR Generalist
AGS · Hybrid · Aug 2020 – Dec 2021
- Managed full-cycle recruitment, onboarding, offboarding, timekeeping, and administrative tasks.
- Started as HR Assistant and promoted to HR Generalist after 6 months.
- Pioneered the acquisition of a new Human Resources Information System (BambooHR).
- Received cross-training in US recruitment as one of the first few staff members.
- Streamlined the recruitment process.
- Improved onboarding by creating and implementing forms and processes including employment verification, reference checks, consent forms, and survey forms.
Digital Media Specialist
Fre. · Remote, Part-time · Mar 2021 – Aug 2021
- (No details provided)
Technical Support Associate
CGP · Jun 2017 – Nov 2017
- (No details provided)
Virtual Assistant
CSPI · Nov 2016 – Apr 2017
- (No details provided)