Prenavin N.
✨ Newly AddedBusiness Development Representative
Notable Highlight
Built and maintained strong client relationships through a consultative sales approach, understanding customer needs and delivering tailored solutions.
Experience Summary
is a sales and business development professional with extensive experience across the South African, United Kingdom, and United States markets. He built a strong track record in outbound sales, lead generation, business development, client relationship management, and revenue growth in highly competitive, target-driven environments. His background spans insurance sales, financial services, SDR functions, and B2B business development, with expertise in cold calling, email outreach, LinkedIn prospecting, appointment setting, pipeline generation, and consultative selling. He specializes in business insurance sales, targeting healthcare professionals and decision-makers across the UK market, where he generated opportunities, managed client relationships, and drove new business revenue. Across multiple international markets, P. developed a deep understanding of customer acquisition strategies, sales processes, and relationship management. He is proficient in modern sales technologies, including HubSpot, Salesforce, LinkedIn Sales Navigator, and Apollo, leveraging data-driven prospecting techniques to identify opportunities and build qualified pipelines. Known for his resilience, commercial acumen, and ability to build rapport with decision-makers, he thrives in outbound sales environments where success is measured by pipeline creation, revenue generation, and customer engagement. His combination of international sales experience, prospecting expertise, and strong communication skills positions him for Business Development Representative (BDR), Sales Development Representative (SDR), Account Executive, and revenue-focused sales roles. Notable Strengths - Business Development - Sales Development (SDR/BDR) - Cold Calling & Prospecting - Lead Generation - LinkedIn Outreach - Pipeline Management - Appointment Setting - B2B Sales - Consultative Selling - HubSpot - Salesforce - Apollo & Sales Navigator - International Sales Experience - Revenue Growth - Relationship Building
Key Achievements
- Built a successful sales career across South African, UK, and US markets, selling effectively across different customer segments and business environments. - Generated new business opportunities through outbound prospecting, cold calling, email campaigns, and LinkedIn outreach. - Developed expertise in business insurance sales, engaging healthcare professionals, surgeons, and practice managers in the UK market. - Managed full-cycle prospecting activities, from lead generation and qualification through appointment setting and opportunity creation. - Transitioned across multiple sales sectors, including insurance, financial services, property finance, and B2B business development. - Leveraged HubSpot, Salesforce, Apollo, and LinkedIn Sales Navigator to build qualified pipelines and improve prospecting efficiency. - Built and maintained strong client relationships through a consultative sales approach focused on understanding customer needs and delivering tailored solutions. - Demonstrated adaptability selling into international markets with varying customer profiles, buying processes, and regulatory environments. - Established a reputation for strong communication skills, resilience, and consistent performance in target-driven sales roles.
Skills
Work Experience
Business Development Representative
GRPI( · Oct 2024 – Present
- Drive B2B lead generation targeting UK businesses.
- Generate leads using advanced tools including Bupa, Lusha, Apollo, and LinkedIn Sales Navigator, executing targeted research to identify ideal customers.
- Utilize multi-touch outreach strategies (cold calls, personalized LinkedIn messages, and emails) to engage decision-makers and build a robust sales pipeline.
- Maintain meticulous records in HubSpot CRM, ensuring accurate tracking of activities and seamless handoffs.
- Manage end-to-end campaign operations, delivering weekly progress reports and conducting client meetings to align on performance and optimize strategies.
Sales Development Representative / Team Leader / Sales Manager
Ely. · Aug 2018 – Oct 2024
- Progress from SDR to leadership, pioneering sales development initiatives that generate new business leads and facilitate meetings, contributing to revenue growth in the competitive US market.
- Execute high-volume outbound calls (100+ dials/day) to qualify prospects, present value-driven solutions, and book qualified appointments with business decision-makers.
- Develop and nurture leads through targeted research, personalized multi-channel follow-ups, and pipeline management, accelerating the sales cycle.
- Conduct needs assessments, performance reviews, and one-on-one coaching as Team Leader/Sales Manager to elevate team capabilities, setting individual targets and reviewing progress weekly.
- Establish operational strategies, quality standards, and continuous improvement cultures, monitoring daily/weekly/monthly KPIs to ensure regulatory compliance and peak productivity.
- Implement employee engagement initiatives and development programs, fostering a high-performance environment that drives efficiencies and team success.
Team Leader
BFS · Jan 2015 – Aug 2018
- Lead a sales team in outbound insurance quoting for vehicle, household, and building cover, overseeing daily operations to meet and exceed KPI goals.
- Develop key performance strategies through needs assessments, reviews, and coaching, establishing standards for production, quality, and customer service.
- Deliver daily, weekly, and monthly reports to senior management, analyzing metrics and recommending efficiencies for campaign optimization.
- Build a culture of continuous improvement, providing training, leadership, and motivational support to enhance team performance and reduce costs.
Property Finance Consultant
Hom. · Nov 2009 – Dec 2014
- Manage full-cycle home loan sales across South Africa, handling outbound/inbound calls, processing applications, and ensuring seamless approvals.
- Conduct ITC credit checks, affordability assessments, and deed searches to qualify clients and mitigate risks.
- Collaborate with credit, evaluations, and legal teams to streamline processes, following up with attorneys and clients for efficient registrations and updates.
- Deliver exceptional client service through proactive communication, building trust and achieving high satisfaction in a high-stakes financial environment.
Sales Agent
R(LI · Jan 2008 – Nov 2009
- Excel in outbound cold and warm calling to market life cover, working disability, critical illness, and funeral plans to South African banking clients.
- Leverage client referrals to exceed targets, while promoting FNB Funeral Plans and Sanlam Personal Accident coverage.
- Maintain strong conversion rates through persuasive selling and follow-up strategies.
Customer Service & Retentions Agent
TS( · Jan 2006 – Dec 2007
- Handle inbound/outbound sales and service for UK mobile contracts on the Orange network, performing credit vetting and approving/declining cash-back schemes per regulations.
- Manage email queries, order proofreading, and retention efforts to minimize churn and maximize loyalty.
- Ensure compliance and high service standards in a fast-paced international call center.
Quality Assurance Agent / Team Leader
TL(U · Jan 2004 – Dec 2005
- Advance from Sales Agent to Quality Assurance Agent, monitoring calls, providing feedback, and implementing improvements to elevate campaign quality and sales performance.
- Progress to Team Leader, designing monitoring tools, ensuring FSA regulatory compliance, and coaching agents on non-sales calls to boost conversions.
- Report weekly on team metrics to management and clients, driving problem-solving and revenue growth.
Senior Sales Agent
AB(U · 2004 – 2005
- Rank as a top performer on the campaign, upgrading existing customers from dial-up to broadband and cold-calling competitors' clients.
- Mentor new agents on sales techniques, systems, and product knowledge, accelerating team ramp-up and overall performance.