Maybel R.
✨ Newly AddedCustomer Support
Notable Highlight
Managed critical operations for a law firm, coordinating directly with 20–30 medical facilities daily to secure appointments and verify insurance alignment against employee records.
Experience Summary
Marinel Dawal is a versatile customer support professional and virtual assistant with a career spanning several years across the BPO and client coordination sectors. Her professional trajectory highlights strong adaptability, moving seamlessly between roles in telecommunications, logistics, real estate, e-commerce, and legal support. She specialized in blended customer care, technical troubleshooting, and administrative management, adjusting effectively to the unique demands of each industry. She handled significant scale in previous roles, from resolving technical and billing issues for e-commerce brands to managing critical daily data verification for legal cases. Her diverse background demonstrates consistent capacity to learn quickly and thrive in fast-paced, multi-tool environments.
Skills
Work Experience
Virtual Assistant / Sales Representative
1T2M · Mar 2026 – Jun 2026
Subrogation Specialist / Collection Specialist / CSR
OGP · Sep 2022 – Mar 2026
Appointment Setter / Sales Representative
Inv. · Apr 2020 – Sep 2022
Broker / Mortgage Assistant
AR · Oct 2017 – Mar 2020
Technical Support / Customer Care / Sales Representative
27A · May 2015 – Jul 2017
Customer Care Representative
EGS · Aug 2014 – Apr 2015