Glen G.
Data Analyst and Business Intelligence Analyst
Compare at US rates $48,000/mo?
Notable Highlight
Managed a team of data analysts at a previous company while building machine learning and BI capabilities. Currently drives market trend analysis and loyalty program insights at CUM, a South African retail chain.
Experience Summary
Glen is a Cape Town-based BI and data professional with nearly 10 years of experience in data analysis, business intelligence, reporting automation, and team leadership. He has worked across supply chain, retail, financial services, healthcare, gaming, and manufacturing, bringing broad cross-industry exposure. He demonstrated hands-on expertise across the core BI stack, including SQL, Python, Power BI, QlikSense, Tableau, and Oracle. He has a strong background investigating data issues, validating reporting accuracy, and improving reporting processes. He traced data issues from source systems through staging tables and ETL processes and built dashboards that supported operational decision-making around efficiency and cost control. Process improvement is a key strength. In his current role, he consolidated inherited code and created documentation to enable team troubleshooting without reliance on a single person-a meaningful operational improvement. He also automated previously manual reporting workflows and standardized reporting logic across teams. He communicated with clarity and technical grounding, demonstrating a strong troubleshooting mindset and practical BI experience, particularly in reporting environments where data quality, automation, and stakeholder trust are critical.
Key Achievements
Glen attained the prestigious Springbok Scout award in 2010, representing national-level recognition in scouting. At USCS, he progressed from CI consultant to Data Analysis Team Lead, building and managing a multi-person analyst team while driving machine learning and forecasting projects across a large logistics business. He delivered data and BI solutions across diverse industries, including remote reporting automation for a UK pharmacy chain and fraud detection and GGR/RTP reporting for an online gaming platform, demonstrating versatility in short-turnaround consulting engagements.
Skills
Work Experience
Data Analyst & Business Intelligence Analyst
CUM · June 2025 - Present
- Analyze and predict market trends to inform business strategy.
- Analyze loyalty programs and their effectiveness.
- Report on various sales and production metrics.
- Create and maintain stored procedures using Python, Oracle Apex, Oracle DV, and SQL Server Management Studio.
Data Analyst
a previous company · July 2023 - June 2025
- Sanlam (July 2023 - May 2024)
- Analyzed and reported on financial and client data in the Legacy Data Warehouse team.
- Automated reports using Python, SQL, and Microsoft Power BI.
- Created and maintained stored procedures with accompanying documentation.
- Wells Pharmacy (May 2024 - July 2024)
- Consulted on a reporting automation project, creating and automating reports using Microsoft Power BI and MS SQL Server after analyzing business needs.
- Completed data analysis projects focused on stock levels and lead times.
- LottoStar Gaming (July 2024 - June 2025)
- Analyzed client behavior, product viability, affiliate performance, and fraud checks.
- Set up reporting on metrics including GGR and RTP.
Data Analysis Team Lead
USCS · October 2021 - June 2023
- Managed a team of data analysts and business intelligence analysts.
- Conducted technical data analyses, master data management, forecasting, and modeling.
- Identified analysis opportunities across the business and served as liaison between departments and the data analysis team.
- Presented findings to business stakeholders.
- Led innovation and expansion of company data analysis capabilities while remaining individually involved in hands-on data analysis and machine learning projects.
Continuous Improvement Team Lead
USCS · June 2020 - October 2021
- Managed the Cape Town team of 5 CI analysts.
- Conducted data analysis and reporting to support continuous improvement initiatives.
- Identified, implemented, and managed CI projects across the business.
- Specialized individually in data analysis, machine learning, and business intelligence projects while leading the team through implementation of general CI projects.
Continuous Improvement Consultant Engineer
a previous company · 2018 - June 2020
- Consulted to USCS on data analysis, reporting, and continuous improvement initiatives.
- Identified, implemented, and managed CI projects in driver safety, planning and optimization, executive reporting, systems implementation, and inefficient practice improvement.
- Conducted business intelligence and business analysis across assigned projects.
General Engineer
TFAD · 2016
- Provided office and engineering support, procurement of equipment, and engineering drawings and quotations.
- Managed manufacturing processes, quality control, and assisted supervising engineers.
- Supervised and installed heat exchangers to wood kilns on-site.
- Took full ownership of project components such as heat exchangers for kilns-designing, creating technical drawings, obtaining quotations, outsourcing fabrication, organizing transport, and overseeing installation.