Ricardo C.

Sales and account management professional with 5+ years supporting customers across Canada and the US in automotive parts and legal services. Skilled in CRM management, consultative sales, client intake, and multilingual customer support. Background in political science and international relations.

Generated measurable revenue growth by expanding the account pipeline by 30% and closing $1M+ in corporate gifting and bulk orders while scaling key accounts. Successfully launched, managed, and grew accounts across multiple geographic regions, including the US and Canada, while navigating international client requirements. Achieved a high client retention rate of 90%+ by managing the entire account lifecycle from initial custom proposal through order forecasting, inventory coordination, and fulfillment.