Camilo M.
Sales Operations Coordinator
Compare at US rates $11,400/mo?
AI Experience
Notable Highlight
Camilo brought 6+ years of experience across sales and sales operations, including approximately 4 years in revenue-related functions. He worked with US and Canadian clients, primarily within B2B SaaS, covering sales process management, prospecting, pipeline management, CRM administration, reporting, forecasting, sales engagement, and post-sales retention. His SaaS background included Nemo Group, where he supported custom software solutions for US and Canadian clients, and LL, where he worked with Salesforce and AWS solutions. Works hands-on with ChatGPT, Claude, Gemini and CoPilot - the AI Experience section above has the examples.
Experience Summary
Camilo brought 6+ years of experience across sales and sales operations, including approximately 4 years in revenue-related functions. He worked with US and Canadian clients, primarily in B2B SaaS, covering sales process management, prospecting, pipeline management, CRM administration, reporting, forecasting, sales engagement, and post-sales retention. His SaaS background included Nemo Group, where he supported custom software solutions for US and Canadian clients, and LL, where he worked with Salesforce and AWS solutions. HubSpot served as his primary day-to-day tool, with hands-on experience creating and managing pipelines, defining stages, managing lifecycle processes, building workflows and automations, setting up campaigns, tracking communications, and maintaining CRM data accuracy. He also created Power BI dashboards and reports for pipeline and KPI tracking, managed sales engagement through Apollo, supported a team of four Account Executives, and handled commission tracking, invoicing, and other sales operations processes.
Key Achievements
Managed sales pipelines in HubSpot, including pipeline creation, stage definition, lifecycle management, and funnel tracking. Maintained CRM data accuracy through weekly audits and ongoing data hygiene activities. Created and managed HubSpot workflows, automations, campaigns, notifications, and sales engagement processes. Created Power BI dashboards and reports to track pipeline performance, KPIs, and sales metrics. Developed prospecting strategies for different client segments through email, chat, and other sales engagement channels. Used Apollo to support sales engagement and identify new sales opportunities. Supported and monitored sales activities for a team of four Account Executives. Managed commission processing and tracking through Harvest for individual sales representatives. Supported post-sales activities and customer retention processes. Handled invoicing and expense-related activities as part of sales operations. Used Zapier and other automation tools to support workflows and improve process efficiency.
Skills
Brings hands-on experience across Salesforce, HubSpot, Power BI, Tableau, Google Workspace and Workforce. Also works across:
- CRM Management
- Pipeline Management
- B2B Account Management
- Sales Operations
- Sales Forecasting
- KPI Reporting
- US Market Client Management
- Cross-Functional Coordination
- Contract Renewals
- Client Retention
- Proposal Preparation
- Sales Development (SDR)
- Logistics Coordination
- Process Improvement
- Revenue Forecasting
- Sales Operations
- Sales process and pipeline management
- Sales prospecting and sales engagement
- Lead-to-cash process management
- Sales funnel tracking and forecasting
- CRM administration and data management
- CRM data hygiene and accuracy
- HubSpot pipeline creation and stage management
- HubSpot lifecycle management
- HubSpot workflows
- automations
- campaigns
- KPI and sales performance tracking
- Reporting and dashboard creation
- Post-sales and customer retention
- Commission processing and tracking
- Invoice and expense management
- Internal and external stakeholder coordination
- B2B SaaS
- US and Canadian markets
- HubSpot
- Salesforce
- Power BI
- Harvest
- Apollo
- LinkedIn Sales Navigator
- Monday.com
- Asana
- Zapier
- Make / n8n
- ChatGPT
- Claude
- Gemini
- Microsoft Copilot
Work Experience
Revenue Operations Coordinator
a previous company · 2024 - Present
- Monitor pipeline health, deal velocity, and revenue trends to support accurate forecasting for leadership.
- Maintain CRM data integrity across Salesforce and HubSpot, ensuring accuracy and alignment with sales workflows and revenue reporting.
- Build and optimize HubSpot pipelines, funnels, workflows, and stage-based automations to streamline the sales process from lead to close.
- Create deal stages and configure automations that trigger actions and notifications on status changes, reducing manual follow-up.
- Migrate HubSpot data into Power BI to build recurring revenue and pipeline dashboards, surfacing trends and risks for leadership decisions.
- Design dedicated micro-workspaces within HubSpot for individual client accounts, improving segmentation and account-level reporting.
- Partner with sales and client success teams to identify pipeline bottlenecks and recommend process improvements that support revenue growth.
- Coordinate proposal preparation and track pipeline activity end to end, supporting the sales team through the full deal cycle.
- Serve as primary point of contact for client accounts, resolving escalations and coordinating renewals to protect recurring revenue.
Sales Administrator
LL · 2022 - 2024
- Manage and update CRM records for the client and sales database, maintaining data accuracy across the full pipeline.
- Manage notification, tag, and reminder systems within HubSpot, integrated with multiple internal and external stakeholders to keep follow-ups on track.
- Track KPIs to evaluate operations team performance and identify process improvement opportunities.
- Coordinate between the operations team and other departments (marketing, sales) to streamline processes and improve client satisfaction.
- Present product and service value propositions to prospective clients, translating technical features into business benefits.
Sales Development Representative (US)
NSS · 2021 - 2022
- Identify and qualify potential clients, contributing to customer base expansion in a B2B SaaS environment.
- Track key HubSpot metrics and monitor revenue operations performance to support pipeline and forecasting accuracy.
- Build and maintain client relationships through consistent follow-up and issue resolution, supporting account retention.
Logistics Coordinator
LS · 2018 - 2021
- Coordinate logistics and service operations for a portfolio of active client accounts, ensuring on-time delivery and service continuity.
- Track and update service and contract status records, reducing discrepancies and improving order accuracy.
- Support customer acquisition efforts that contribute to portfolio growth and client retention.