Fiorella F.
✨ Newly AddedVirtual Assistant and Account Manager
Compare at US rates $14,400/mo?
Notable Highlight
Strong experience as an Executive Assistant for US clients across different industries.
Experience Summary
Bilingual virtual assistant with over four years of dedicated VA and account management experience supporting U.S.- and Colombia-based clients, complemented by eight years of broader professional growth. Combined a background in Visual Arts with expertise in content creation, copywriting, client operations, event coordination, and academic support. Demonstrated strong adaptability and attention to detail across administrative tasks, creative writing, social media management, video editing, and technical coordination in fast-paced environments.
Key Achievements
Primary account manager for JABDR since 2022, managing contracts and service renewals while coordinating events and panels in the contemporary art sector. Successfully managed up to 14 annual public contracts and provided diplomatic support to visitors from 36+ countries at the AFCAIOM. Demonstrated expertise in bilingual proofreading and academic tutoring, helping students and professionals refine writing across English and Spanish.
Skills
Work Experience
Virtual Assistant and Account Manager
JABDR · Los Angeles · 2022 - Present
- Served as main point of contact for clients, managing accounts and ensuring timely delivery of services.
- Wrote articles, curatorial texts, and statements of purpose for the company's website and events.
- Created and managed social media content and copy targeting artists, curators, and collectors.
- Tracked performance metrics, prepared reports, and conducted account reviews.
- Coordinated with internal teams to resolve issues and keep projects on track.
- Negotiated contracts, renewals, and service agreements.
- Organized in-person and virtual events and panels focused on contemporary art.
- Provided administrative support including scheduling, research, reporting, and client communications.
Copywriting, Content Editing & Academic Support
IFW · Ongoing
- Provided copywriting for small businesses and personal brands across social media, bios, newsletters, and web content.
- Proofread and edited academic papers, theses, and articles in English and Spanish, improving structure, clarity, and research focus.
- Delivered academic tutoring and writing coaching, helping students develop stronger writing habits and argumentation.
- Adapted content across formats and tones depending on audience and platform.
Virtual Assistant and Social Media Manager
VE · Spain & Colombia · 2024 - 2025
- Created and scheduled social media content across platforms, including copywriting and graphic design.
- Edited short- and long-form video for Instagram, TikTok, and other channels.
- Managed client communications, responded to inquiries, and followed up with leads.
- Conducted research to support marketing campaigns and content needs.
- Maintained digital files, schedules, and administrative systems.
Personal / Administrative Assistant
AFCAIOM · Medellín · 2020 - 2022
- Provided personal assistance to the executive director, managing agendas, meetings, and email communications in English and Spanish.
- Managed up to 14 annual public contracts, including invoices, payments, and pre/post-contractual documents.
- Produced reports, letters, and presentations using MS Office, Google Suite, Canva, and Illustrator.
- Received and supported diplomatic visitors from over 36 countries.
- Provided translation and in-person interpreting across departments and external events.
- Maintained large volumes of documentation and records in an audit-sensitive environment.