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Alejandra G.

Social Media Manager & Project Manager

Colombia14+ years experienceAvailable in 1 week$5,000/mo

Compare at US rates $15,000/mo?

Notable Highlight

Built multi-brand social media strategies, managing 200+ Facebook franchise accounts and content calendars across YouTube, Instagram, LinkedIn, and TikTok. Demonstrated expertise in paid advertising and community engagement.

Experience Summary

Alejandra Gutierrez is a social media and digital marketing professional based in Medellín, Colombia, with 12 years of experience in social communications, branding, PR, digital marketing, and social media. She has spent the last 8 years focused primarily on social media across industries including plastic surgery, restaurants, gyms, dentistry, finance and tax startups, personal brands, and franchise-based businesses. She founded and sold two companies, gaining strong exposure to brand-building and commercial strategy. In her current role supporting a CEO's personal brand, Alejandra built the social media function from scratch. Her work included creating content planning structure, strengthening the brand's LinkedIn presence, and building channel strategies for Instagram, TikTok, X, and Threads. She specializes in organizing existing business content, then repurposing and adapting it to feel native to each platform rather than duplicated. She uses Sprout Social for scheduling and social listening, and Notion for planning and organization. She emphasizes understanding audience behavior on each platform and tailoring content accordingly, and prioritizes organic growth over paid or manufactured influencer strategies. For campaign performance, Alejandra highlighted a successful two-week pre-event campaign for a conference at her current company. Operating in a niche investment-related space, the challenge was communicating a complex value proposition to the right audience. The campaign drove strong early conversion and contributed to the event's overall success. In a previous role, she managed content across 200 franchise locations in the US and created an ambassador program based on real customers rather than traditional paid influencers. This approach generated new customers, strengthened brand trust, and continues to be used by the company today. She managed 30+ accounts simultaneously during her agency experience across multiple industries, gaining exposure to varied brand voices, priorities, and content needs. She is highly organized and process-driven, particularly in managing content calendars, platform planning, and maintaining consistency across channels.

Key Achievements

At NO, she created and managed social media calendars and content for four company brands and oversaw Facebook account management for 200+ franchises. At DR, she simultaneously handled content creation and community management for over 24 client accounts. At ETOR, she built the entire Communications Department from scratch, redesigned the brand, and developed and translated the full company website without machine translation tools. As Co-Founder of CE, she opened national and international commercial markets, and at BMDG she launched the brand's first franchise and first store in Colombia.

Skills

Social media managementContent creationCommunity managementCopywritingGraphic designMeta adsLinkedIn strategyTikTokYouTubeInstagramFacebookGoogle AdsPaid social campaignsCanvaPhotoshopAdobe IllustratorFigmaVideo editingFinal Cut ProAdobe PremierEmail marketingGoogle AnalyticsSEMrushSprout SocialHootsuiteAsanaMonday.comNotionBrand strategyRebrandingDigital marketingE-commerce

Work Experience

Social Media Manager - Project Manager

BTBWD · Sep 2025 - Present

  • Collaborate with the Founder and Director of Content to maintain and optimize a holistic strategic content calendar across YouTube, Instagram, and LinkedIn.
  • Create and enforce brand DNA and brand guideline language across all platforms.
  • Organize and schedule hero content, derivative content, and supporting posts across all channels, ensuring alignment with brand voice and platform best practices.
  • Coordinate content across distributed teams to streamline the process and output.
  • Develop and create a social media strategy for all brands and platforms.
  • Organize and tag incoming media assets (videos, photos, copy, graphics).
  • Distribute content assets to editors, writers, or others as needed.
  • Maintain a streamlined system for internal access and version control.
  • Create and edit short-form video content for social channels (reels, shorts, stories), including cuts, captions, and formatting.
  • Design social graphics and posts across social platforms (YouTube, Instagram, Facebook, LinkedIn, X, etc.) in support of brand goals.
  • Write captions and post copy with clarity and thought leadership tone.
  • Monitor social media and community management platforms for comments, direct messages, reactions, and interactions.
  • Respond to comments and questions in a brand-appropriate tone, surfacing high-value interactions when necessary.
  • Maintain a responsive and professional presence.
  • Coordinate across WD (personal brand), BTB, Acquisition Lab, Build Wealth, and Wealth Stack Weekly Newsletter.

Social Media Manager

TS · Apr 2025 - Aug 2025

  • Manage social media across multiple platforms, ensuring consistent brand voice and identity.
  • Develop and implement effective digital marketing strategies.
  • Drive LinkedIn growth and strategy for CEO and company accounts.
  • Re-establish the presence of the brand and company online.
  • Develop and craft compelling captions, engaging posts, and persuasive calls to action.
  • Write copy for all social media content.
  • Manage and maintain multiple social media accounts concurrently.
  • Curate, source, edit, publish, and share engaging content that resonates with the target audience.
  • Leverage graphic design expertise to create visually appealing social media assets using Canva, Photoshop, and Adobe Illustrator.
  • Stay up-to-date with social media trends, algorithms, and best practices, and incorporate them into campaign strategies.
  • Monitor and analyze social media data and metrics to identify trends, track campaign performance, and make data-driven recommendations for optimization.
  • Develop and implement the social media strategy for multiple accounts.
  • Design social graphics.
  • Create content.
  • Manage community engagement.
  • Create and foster an online community.
  • Manage paid ads for social media campaigns.

Social Media Manager

a previous company · Jan 2025 - Sep 2025 (Freelance)

  • Write copy for all social media content.
  • Execute rebranding and build brand guidelines.
  • Manage social media across all platforms.
  • Develop external communications and marketing strategy.
  • Manage community engagement.
  • Create content.
  • Manage content across all channels.
  • Oversee communications strategy.
  • Manage paid social advertising.

Social Media Marketing Specialist

DR · May 2024 - Apr 2025

  • Collaborate with the Social Media Marketing Manager to develop and implement effective digital marketing strategies.
  • Develop and craft compelling captions, engaging posts, and persuasive calls to action.
  • Write copy for all social media content.
  • Manage and maintain multiple social media accounts concurrently, ensuring consistent brand voice and identity across platforms.
  • Curate, source, edit, publish, and share engaging content that resonates with the target audience.
  • Leverage graphic design expertise to create visually appealing social media assets using Canva, Photoshop, and Adobe Illustrator.
  • Stay up-to-date with social media trends, algorithms, and best practices, and incorporate them into campaign strategies.
  • Monitor and analyze social media data and metrics to identify trends, track campaign performance, and make data-driven recommendations for optimization.
  • Develop and implement the social media strategy for multiple accounts.
  • Design social graphics.
  • Create content.
  • Manage community engagement and foster community engagement, effectively manage interactions with followers, responding to comments, messages, and inquiries in a timely and professional manner.
  • Manage multiple projects simultaneously, while maintaining a keen eye for detail.
  • Collaborate with team members, providing valuable input and maintaining effective working relationships.
  • Manage content creation and community management for over 24 accounts.

Social Media Specialist/Content Creator

NO · Oct 2022 - Apr 2024

  • Create monthly social media calendars for the four brands of the company.
  • Create monthly social media calendars for each brand across each network (LinkedIn, Instagram, Facebook, Pinterest, YouTube).
  • Post daily and interact on each social media account and network.
  • Create a user-generated content project for the brands based on the language and perception of each brand.
  • Monitor and guard social media accounts.
  • Create content and write copy for each post.
  • Develop the social media strategy for each channel and brand.
  • Manage social media accounts, interact, and engage with users.
  • Create trade relationships with users and brand ambassadors.
  • Manage and create different Facebook accounts for over 200+ franchises.
  • Collaborate with the marketing team and the creative team.
  • Create monthly reports on emerging social media trends.
  • Create monthly reports on social media metrics for each brand and account.
  • Develop and execute comprehensive social media strategies aligned with client goals and marketing objectives.
  • Actively engage with the social media community by responding to comments, messages, and fostering positive interactions.
  • Schedule and publish social media posts using management tools to maximize reach and engagement.
  • Curate, source, edit, publish, and share engaging content that resonates with the target audience.
  • Leverage graphic design expertise to create visually appealing social media assets using Canva, Photoshop, and Adobe Illustrator.
  • Stay up-to-date with social media trends, algorithms, and best practices, and incorporate them into campaign strategies.
  • Monitor and analyze social media data and metrics to identify trends, track campaign performance, and make data-driven recommendations for optimization.
  • Foster community engagement and effectively manage interactions with followers, responding to comments, messages, and inquiries in a timely and professional manner.
  • Manage multiple projects simultaneously, while maintaining a keen eye for detail.
  • Collaborate with team members, providing valuable input and maintaining effective working relationships.
  • Manage content creation and community management for over 24 accounts.
  • Ensure consistent brand messaging and voice across all social media platforms.
  • Stay up-to-date with social media trends and emerging platforms to identify opportunities for brand growth.
  • Demonstrate full English interaction with day-by-day activities and coworkers.

Communications and Marketing Coordinator / Social Media Manager

ETOR · Sep 2020 - Oct 2022

  • Create the Communications Area from scratch.
  • Oversee internal and external communication.
  • Create the Brand Manual, redesign the logo and corporate image, Institutional Communication Manual, and Strategic Plan for Internal and External Communications.
  • Develop the Internal and external Communications plan.
  • Oversee the general graphic and publicity development of the clinic internally and externally.
  • Develop and deploy corporate communication to all stakeholders.
  • Manage design and development of weekly institutional billboards.
  • Manage and develop advertising and communication in internal communications channels and display information on digital screens.
  • Serve as Customer Service Coordinator for four months, managing the customer journey based on the Business Core and creating an investment experience in the clinic for both national and foreign patients.
  • Accompany foreign patients in language and throughout the process within the clinic.
  • Provide support to plastic surgeons with their patients.
  • Provide support to all other areas as a transversal process.
  • Support the development and management of projects and institutional events.
  • Manage public relations with external clients, strategic allies, patients, suppliers, and media.
  • Create and curate social networks (Instagram, Facebook, LinkedIn, Twitter, Google My Business, YouTube).
  • Create original graphic content using all design and editing programs.
  • Manage community engagement.
  • Communicate directly and personally with patients and resolve concerns and questions.
  • Develop graphic advertising pieces (images, videos, and others).
  • Redirect leads and organic target audience on networks and website/e-commerce.
  • Create a new bank of updated images, original photography, and videos.
  • Manage internal app development as a communication channel.
  • Manage internal and external public database.
  • Serve as representative of the Medellin Health City Cluster of the Medellin Chamber of Commerce.
  • Actively participate in the MEGA Project developed in the institution with the Medellin Chamber of Commerce.
  • Develop and create the new website for the clinic based on the re-branding of the brand.
  • Translate the website from scratch, not through Google Translate.
  • Translate institutional documents.
  • Lead the institution's signage project.

Freelance / Community Manager / Social Media Manager

CAIA · 2011 - 2019

  • Provide translations.
  • Accompany companies with foreign clients.
  • Edit articles for the press and executives.
  • Develop personalized graphic pieces for companies.
  • Photograph for restaurants, hotels, and companies.
  • Create social networks, manage, and develop graphic pieces.
  • Develop media plans.
  • Generate original content for accounts, contact clients, and create market and sales strategies.
  • Provide customer service and public relations.
  • Manage existing networks and their respective cleaning and organization according to the target audience and product or service.
  • Create and manage social networks from scratch.
  • Create original graphic content using all design and editing programs.
  • Develop graphic advertising pieces (images, videos, and others).
  • Redirect leads and organic target audience on networks and website/e-commerce.
  • Develop strategic alliances.
  • Develop personalized digital media plans.

Communication Director / Communications and Marketing Director / Social Media Manager / Community Manager

MAF · 2014 - 2019

  • Create and manage projects.
  • Recruit personnel.
  • Oversee internal and external communication in the company.
  • Search for and collect funds and sponsorship.
  • Manage public relations at national and international level.
  • Maintain direct contact with suppliers and strategic allies.
  • Manage and create service portfolio.
  • Manage marketing portfolio.
  • Create social networks, manage, and develop graphic pieces.

Communications Director / Community Manager / Social Media Manager / Communications and Marketing Director

BMDG · 2017 - 2019

  • Execute market opening at the local level.
  • Contact and close deals, and communicate with clients (pre-sale, sale, and post-sale).
  • Maintain direct contact with suppliers and strategic allies.
  • Oversee internal and external communication in the company.
  • Supervise the creation of new products according to the market and new lines of business focused on the target.
  • Develop the franchise business line for Colombia.
  • Open the first BMDG store in Colombia.
  • Manage public relations at national and international level.
  • Open the first own franchise in Medellin.
  • Create and manage social networks, manage and develop graphic pieces, and create monthly metrics reports.

Co-Founder / Commercial Director • Community Manager / Communications and Marketing Director

CE · 2014 - 2018

  • Open the national and international commercial market.
  • Develop products and brand DNA.
  • Build knowledge and training throughout the production chain and product development.
  • Create, handle, and manage social networks as Community Manager.
  • Develop graphic pieces and advertising pieces with original photographs.
  • Communicate with clients, conduct visits, and provide training.
  • Manage public relations.
  • Search for and close negotiations with new clients.
  • Recruit personnel.
  • Oversee internal and external communication in the company.
  • Search for and collect funds and sponsorship.
  • Manage public relations at national and international level.
  • Maintain direct contact with suppliers and strategic allies.
  • Manage and create service portfolio.
  • Manage marketing portfolio.
  • Create social networks, manage, and develop graphic pieces.

Community Manager / Social Media Manager / Freelance / Translator / Project Assistant

a previous company · 2014 - 2014 (6 months)

  • Serve as community manager and commercial director for a previous company (Dutch shoe company).
  • Support brand opening in the country and create and monitor digital projects.
  • Provide language support: translate and write copy.
  • Provide PR support.

Sourced by Michaela Kanan- Naidoo