Mary D.
Finance Operations Officer / Accountant / Bookkeeper
Notable Highlight
Ten years supporting international clients across AR/AP, reconciliations, and month-end close. Recently recognized for process improvement across Australia and US-based accounts.
Experience Summary
Accounting and operations professional with 10 years of experience supporting international clients across multiple industries including real estate, construction, manufacturing, and technology. Expertise spanned Accounts Receivable, Accounts Payable, bank reconciliations, financial reporting, and month-end/year-end close processes. Skilled in Excel-based analysis, process documentation, and internal controls.
Key Achievements
Winner of multiple Process Improvement of the Year awards (2023, 2025) and Top Performance awards (2023, 2024) from AU and US-based clients as an independent contractor. Traveled to Rotterdam, Netherlands for international knowledge transfer and documentation projects. Supported international clients across four continents—Australia, United States, Europe, and Asia—over 10 years.
Skills
Work Experience
Finance Operations Officer / Accountant / Bookkeeper
FOIC · 2018 – Present
- Handle end-to-end process of Accounts Receivable and Accounts Payable.
- Perform bank, vendor, and client reconciliation.
- Process payroll.
- Assist with month-end and year-end closings and annual financial statement audits.
- Handle client and vendor inquiries in operations and sales.
- Process month-end reports.
- Perform daily reconciliation.
- Process purchase orders.
- Ensure accuracy of accruals and prepayments, including regular direct contact with cost center and purchase order managers across the business.
- Handle collection management.
- Provide support for regulatory reviews and audits.
- Manage calendar and event scheduling.
Accountant – Accounts Receivable
Vel. · July 2021 – July 2022
- Record financial transactions.
- Manage bank feeds.
- Handle end-to-end process of accounts receivable.
- Prepare ageing reports, cash application reports, and cash management reports.
- Prepare and send invoices and receipts to debtors.
- Supervise the collections management process.
Financial Account Manager
RP · April 2019 – December 2020
- Conduct client and property implementation analysis.
- Strategize and monitor process migration status and progress.
- Monitor client's financial health and provide appropriate responsiveness.
- Reconcile vendor accounts and perform regular clearing of open items.
- Develop strategies to clearly articulate financial needs, gaps, and action items; monitor, control completion, and ensure accuracy of process utilization.
- Process invoicing, cash application, collections management, ageing reports, and cash flow reports.
- Support annual audit of accounts.
- Coordinate closely with Intercompany and GL teams during month-end closing and assist with queries.
- Receive and validate electronic requests provided by clients for proforma creation.
- Contribute to strong client relationships through positive interactions with client personnel.
Subject Matter Expert / Operations Manual Writer
AV · August 2017 – April 2019
- Visit client office in Rotterdam, Netherlands for knowledge transfer and documentation.
- Write operations manuals and desktop procedures for Netherlands, UK, and Australia management processes.
- Present for OTC Operations Excellence.
- Document end-to-end procedures for Accounts Receivable and Accounts Payable.
- Propose and implement processes and procedures.
- Obtain, analyze, and evaluate accounting documentation, previous reports, data, and flowcharts.
- Prepare financial statements and produce budgets according to schedule.
- Communicate effectively with clients.
- Maintain accounting controls by preparing and recommending policies.
- Record journal entries for cash movement and bank charges.
Accounts Payable Assistant
VF · April 2016 – May 2017
- Handle end-to-end process of Accounts Payable and Inventory Management.
- Maintain and manage daily Accounts Payable transactions.
- Process petty cash replenishment.
- Prepare cheques for vendor payment.
- Attend to clerical duties in the absence of team supervisor.
- Answer vendor and customer queries.