Billy L.

IT Manager / MIS Manager

Philippines15+ years experienceAvailable in 2 weeks$8,000/mo

Compare at US rates $24,000/mo?

Notable Highlight

Led SAP S/4HANA cloud migration across six subsidiaries and architected enterprise digital transformation strategy, unifying data structures to deliver consolidated analytics for leadership.

Experience Summary

IT Manager with 15+ years driving enterprise digital transformation, ERP implementations (SAP S/4HANA, NetSuite, Business One), and IT operations. Expert in systems integration, cybersecurity governance, Power BI analytics, and RPA automation across retail, manufacturing, and multi-subsidiary environments.

Key Achievements

Named IBM Top Talent in 2016 and IBM Top in 2015, and recognized with multiple IBM Bayanihan awards (2013, 2014) and a UCT Spot Award, reflecting consistent high performance. Led SAP S/4HANA (GROW) Public Cloud implementation as Solution Architect across six subsidiaries simultaneously, spanning Trading, Retail, Manufacturing, Holdings, and Services industries. Directed the full go-live of SAP B1 and PeopleNavee HRIS across five subsidiaries. Spearheaded enterprise-wide Data Harmonization to deliver consolidated analytics for executive leadership. Honored with the Eagle Scout Award and Outstanding Boy Scout of the Year distinction.

Skills

SAP S/4HANASAP BusinessOneSAP SuccessFactorsOracle Agile PLMPower BIPower AutomateRPAMicrosoft TeamsSharePointITSM (Halo)Cybersecurity governanceData harmonizationProject managementABAP developmentCDS ViewsSystem integrationDisaster recovery planning

Work Experience

IT Manager / MIS Manager

AAFA · Jan 2021 - Present

Technical Leadership & Digital Transformation
Serve as Solution Architect, Migration Specialist, Technical, and Functional Consultant for SAP S/4HANA (GROW) Public Cloud across six subsidiaries covering Trading, Retail, Manufacturing, Holdings, and Services industries-leading end-to-end business process design, system configuration, integration, user training, testing, and data migration (ongoing project).
Define and execute enterprise digital transformation strategy, aligning IT initiatives with commercial goals and long-term growth plans across multiple subsidiaries.
Lead SAP Business One (ERP) migration from on-premise co-location to Microsoft Azure Cloud, improving scalability, reliability, and cost-efficiency.
Direct full implementation and Go-Live of SAP B1 and PeopleNavee (HRIS) across five subsidiaries, optimizing HR workflows and launching analytics dashboards for workforce insights.
Spearhead 3rd-Party Web Sales Order Integration with SAP, enabling seamless B2B transactions while cutting licensing costs and improving process efficiency.
Architect Microsoft Teams Governance Framework, defining naming conventions, lifecycle policies, and secure channel architecture to standardize collaboration across departments.
Leverage Agentic AI to enhance document search, knowledge management, and task automation within Teams and SharePoint environments.
Introduce Microsoft Copilot and AI-driven tools organization-wide to support decision-making, improve communication, and accelerate daily operations.
Implement enterprise-grade IT security controls (Sophos, CrowdStrike, Firewall) and establish a Disaster Recovery Plan leveraging Synology backup systems for business continuity.
IT Service Management & Operations
Lead a high-performing IT team and manage multi-vendor environments, ensuring accountability, service quality, and on-time project delivery.
Apply ITSM best practices using HALO ITSM for ticketing, asset tracking, and service optimization, improving response times and transparency.
Establish Standard Operating Procedures (SOPs) and change management workflows that ensure minimal business disruption during system rollouts.
Utilize project management tools (MS Planner, Trello, Smartsheet) to coordinate multi-departmental initiatives efficiently.
Cybersecurity Strategy and Governance
Establish and enforce company-wide cybersecurity practices aligned with industry best practices (ISO/IEC 27001, NIST Cybersecurity Framework, and CIS Critical Security Controls) to improve risk awareness, protection, detection, and incident response.
Implement VPN-secured remote access with two-factor authentication (2FA) for SAP, Microsoft 365, and internal systems, ensuring encrypted connectivity and strengthening protection against unauthorized access and data exposure.
Deploy and manage endpoint and network security solutions using Sophos and CrowdStrike, strengthening threat prevention, monitoring, and response capabilities.
Lead security awareness initiatives and enforce acceptable-use policies to promote a security-first culture while supporting ongoing digital transformation.
Provide security visibility and reporting to management, enabling informed decision-making on risk mitigation and cybersecurity investments.
Architecture, Data Modernization & Business Intelligence
Spearhead enterprise-wide Data Harmonization at ALFA, unifying data structures across subsidiaries to deliver accurate, consolidated analytics for leadership.
Develop and manage Power BI dashboards for Sales, Logistics, Procurement, HR, Audit, and Finance, enabling leadership to make data-driven, strategic decisions.
Implement governance and data validation policies, ensuring accuracy, integrity, and security across all reporting platforms.
Retail Systems, Automation & Strategic Initiatives
Lead retail digitalization and systems integration initiatives, including CRM, loyalty management, POS-SAP integration, and real-time Power BI analytics, enhancing customer engagement, sales visibility, operational efficiency, and data-driven decision-making across retail operations.
Design RPA and Power Automate workflows to streamline approvals, reporting, compliance, and operational processes, reducing manual effort and improving productivity.
Partner with business units and leadership teams to align technology initiatives with corporate strategy, operational KPIs, and continuous innovation goals.
Process Automation & Strategic Initiatives
Design RPA and Power Automate workflows to eliminate manual tasks, improve compliance, and accelerate core processes such as approvals, reporting, and documentation.
Contribute to corporate strategy and business reviews, aligning IT priorities with executive goals and operational KPIs.
Partner with business units to identify high-impact automation opportunities, ensuring continuous innovation and ROI from technology investments.

Business Systems Analyst (SAP, Oracle Agile PLM)

UCT · 2018 - 2021

Collaborate with cross-functional teams and business stakeholders to analyze requirements and support SAP S/4HANA and Oracle Agile PLM initiatives.
Play a key role in the migration from legacy systems (Visual) to SAP S/4HANA, ensuring smooth transition of business processes, data integrity, and minimal operational downtime.
Manage data migration activities including extraction, cleansing, transformation, and validation of master and transactional data for SAP S/4HANA implementation.
Configure and support SAP S/4HANA Materials Management (MM) processes covering procurement, inventory management, and goods movement.
Implement, configure, and administer Oracle Agile PLM modules including Product Lifecycle Management (PLM), BOM management, workflows, user roles, permissions, and change management processes to streamline engineering and product development operations.
Manage integration between Oracle Agile PLM and SAP S/4HANA, ensuring accurate synchronization of product data, BOMs, item master records, and lifecycle updates across systems.
Participate in system testing, UAT, troubleshooting, cutover planning, Go-Live, hypercare support, and end-user training for both SAP S/4HANA and Oracle Agile PLM environments.
Prepare and maintain technical and functional documentation for SAP and Oracle Agile PLM configurations, integrations, workflows, and business processes to support governance and audit readiness.

SAP SuccessFactors Application Support Analyst

a previous company · 2017 - 2018

Provide frontline support for SAP SuccessFactors LMS, addressing user inquiries, issues, and escalations promptly and efficiently.
Collaborate with end users to understand their needs, provide guidance on system functionality, and troubleshoot technical challenges.
Create custom reports and forms for LMS using Plateau Report Designer.
Conduct system testing, identify bugs and errors, and work with the technical team to implement solutions.
Contribute to the development and delivery of end-user training programs to ensure optimal utilization of SAP SuccessFactors LMS.
Assist in the implementation and configuration of SAP SuccessFactors LMS modules.
Generate reports and perform data analysis to ensure the accuracy and effectiveness of the LMS.
Collaborate with cross-functional teams to implement system upgrades and enhancements.
Maintain documentation related to SAP SuccessFactors LMS configurations and support procedures.

IT Specialist (SAP ABAP Lead / Developer)

ISD · 2011 - 2016

Gain hands-on experience in SAP S/4HANA migration and development, including adapting legacy ABAP programs to the S/4HANA environment, optimizing code for HANA database performance, and utilizing CDS Views and AMDP for advanced data processing; participate in both greenfield and brownfield S/4HANA implementation projects, ensuring smooth transition of custom developments and enhancements from ECC to S/4HANA.
Progress from Junior ABAP Developer to Senior Developer and Tower Lead.
Proactively analyze system issues to prevent users from raising tickets.
Handle low to high severity tickets within SLA timelines.
Develop and maintain SAP ABAP programs, reports, interfaces, and enhancements to meet business requirements.
Collaborate with functional teams to understand and translate business requirements into technical specifications.
Conduct unit testing and debugging to ensure the reliability and performance of custom ABAP developments.
Participate in SAP project lifecycles, including design, development, testing, and deployment phases.
Implement SAP scripts and Smart Forms for various SAP modules.
Collaborate with SAP functional consultants to optimize and enhance existing ABAP programs.
Provide technical support and troubleshooting for SAP ABAP-related issues.
Serve as Point of Contact for the Proactiveness Initiative, driving system stability and performance improvements.

Advanced Technical Support Representative

11IP · 2008 - 2009

Deliver high-quality technical support to clients using web hosting services, addressing inquiries, troubleshooting issues, and providing timely solutions.
Assist clients in setting up and configuring hosting accounts, resolving DNS issues, and optimizing website performance.
Contribute to the creation of knowledge base articles and documentation to empower clients with self-service resources.
Conduct server migrations, including data transfers and DNS updates, ensuring minimal downtime for clients.
Participate in an on-call rotation to provide 24/7 technical support for critical issues.
Conduct training sessions for clients on web hosting best practices and the use of hosting control panels.