Mickayla M.
eCommerce Marketplace Coordinator
Notable Highlight
Managed Takealot marketplace operations for LC, handling product listings, PDP optimization, and promotional execution across a major ecommerce platform.
Experience Summary
E-commerce operations specialist with 8+ years in digital merchandising, marketplace management, and online trading. Managed product catalogue and PDP optimization, executed email campaigns, and coordinated across functions in retail and ecommerce environments.
Key Achievements
- Manages end-to-end marketplace operations for LC on Takealot, overseeing product listings, pricing updates, merchandising assets, promotional execution, and catalogue optimization. - Managed digital merchandising and online catalogue operations across eCommerce storefronts at TMHO, ensuring product accuracy and campaign readiness across multiple digital channels. - Supported email marketing campaigns aligned with product launches and promotional calendars, including campaign QA, pricing verification, product linking, and A/B testing to improve engagement and conversion. - Improved operational efficiency through continuous website and listing QA processes, identifying discrepancies and coordinating with cross-functional teams to maintain seamless customer-facing experiences. - Contributed to data-driven merchandising decisions using Qlik Analytics to monitor product performance, campaign effectiveness, and online trade execution. - Built retail operations experience through long-term tenure at a previous company, progressing from in-store operational support to head office eCommerce and marketplace coordination roles.
Skills
Work Experience
E-commerce Marketplace Coordinator
LC · Jul 2025 – Present
- Manage day-to-day e-commerce operations across the Takealot marketplace, including product listings, pricing updates, and promotional execution.
- Manage and optimize online product catalogues, PDP content, imagery, pricing, and merchandising assets to improve customer experience and marketplace performance.
- Monitor online performance and identify opportunities to improve visibility, engagement, and conversion.
- Perform ongoing website and listing QA to ensure accurate product information, pricing integrity, promotional alignment, and seamless customer-facing experiences.
- Resolve listing discrepancies and coordinate with internal teams to support efficient e-commerce execution.
- Support product launches through planning, execution, stakeholder communication, and promotional coordination.
E-commerce Omni Merchant / Online Product Specialist
T(HO · Jul 2021 – Jul 2025
- Manage product merchandising and catalogue operations across e-commerce platforms and digital storefronts.
- Support execution of email marketing campaigns aligned with product launches and promotional calendars.
- Collaborate with marketing teams to prepare and deploy emailers with accurate product selection and campaign messaging.
- Conduct quality assurance across email content, product links, pricing, and campaign assets before deployment.
- Contribute to A/B testing initiatives and campaign analysis to improve engagement and conversion performance.
- Maintain product data accuracy, enrichment, and campaign readiness across digital channels.
- Work closely with buying, planning, studio, and marketing teams to support online trade execution.
- Utilize Qlik Analytics to monitor performance and support data-driven merchandising decisions.
Admin Controller / Fashion Consultant
T(CW · Apr 2015 – Feb 2021
- Support store operations, including stock control, reporting, and administrative processes.
- Maintain visual merchandising standards and customer-facing presentation.
- Assist with store performance reporting and operational coordination.