Maria S.
Executive Assistant to Managing Director, Marketing & Communications
Notable Highlight
Supported C-suite executives across APAC and global teams for 10 years, managing 100+ daily emails, coordinating travel across 13–25 countries annually, and reducing budget variances by 15% through structured reconciliation processes.
Experience Summary
Christina has a versatile blend of senior executive support, recruitment coordination, and operational systems experience, making her a strong fit for roles that need someone who can manage complex, high-volume operations while supporting hiring workflows and maintaining consistency across multiple business functions. She has hands-on recruiting coordination experience that includes scheduling interviews, managing candidate communication, and keeping pipelines organized for senior leadership, alongside executive support across inbox management, calendar ownership, cross-functional coordination, and stakeholder communication. She has financial coordination exposure including invoice tracking, expense monitoring, and reporting support, alongside experience building automation using Google Apps Script for email triage, dashboards, and tracking systems. While her finance experience is more supportive than hands-on, it adds operational depth and positions her well for roles requiring visibility across financial workflows and recurring reporting cadences. Tools & Technical Skills - Google Workspace (Gmail, Calendar, Docs, Sheets) - Trello (project and workflow management) - Google Apps Script (automation and dashboard building) - ChatGPT, Claude, Copilot (AI and productivity tools)
Key Achievements
Reduced expense variances by 15% through structured reconciliation processes at DM. Increased brand visibility by 40% and converted 60% of social media inquiries into confirmed sales while improving marketing ROI by 40% across multiple business accounts. Improved telesales productivity by 25% and consistently exceeded sales quotas by 10–15% while reducing customer complaints by 20% through quality assurance processes.
Skills
Work Experience
Executive Assistant to Managing Director, Marketing & Communications
DM · Apr 2024 – May 2026
- Deliver high-level support to APAC and global senior leaders, including the Managing Director and two additional executives across three time zones, streamlining calendars, inboxes, and meeting coordination with disciplined follow-through and managing over 100 emails daily to ensure timely responses, circulation of minutes, and 100% closure of action items.
- Coordinate end-to-end executive travel across 13–25 countries annually, managing bookings, visas, itineraries, logistics, and contingency planning.
- Manage multi-portfolio budgets across Marketing and Enterprise Services, ensuring financial accuracy through reconciliations, variance analysis, and vendor management via Procurement 360; implemented a structured reconciliation process that reduced expense variances by 15%.
- Produce executive-ready reports, industry intelligence summaries, and analytical briefings to support leadership decision-making on sector trends, operational risk, engagement, and business performance.
Executive Assistant/Site Admin to Executive Director and Site Lead
DM · Apr 2016 – Apr 2024
- Deliver end-to-end executive and site administration support, including leadership meeting coordination, action taking, governance and documentation, and executive reporting.
- Own production of the monthly Manila Site Deck, delivering KPIs, trend analysis, risk insights, and IT-BPM market intelligence for senior leadership.
- Manage site budgets, vendor contracts, payments, and financial documentation, identifying variance trends and improving financial controls.
- Maintain audit-ready compliance and governance documentation, supporting leadership and regulatory forums.
- Partner with Workplace Design Services and vendors to support office operations, facilities, and employee needs.
- Actively contribute to enterprise committees and employee engagement initiatives, supporting executive priorities through employment resources groups (ERGs).
Social Media Manager
HRLPWBCG5C · 2016 – 2025
- Manage and scale four business social media accounts, ensuring consistent brand voice and alignment with business goals.
- Increase overall brand visibility by 40% through targeted campaigns across Facebook, Instagram, and TikTok.
- Convert 60% of social media inquiries into confirmed sales through optimized engagement strategies and responsive client communications.
- Analyze campaign performance and platform metrics, improving marketing ROI by 40% through data-driven optimization.
Business Information Supervisor / Processor
APAV · 2013 – 2016
- Improve telesales productivity by 25% through process optimization and training programs.
- Consistently achieve campaign KPIs and exceed sales quotas by 10–15%.
- Design and implement quality assurance processes, reducing customer complaints by 20%.
Customer Service Representative
TGMSP · 2008 – 2013
- Deliver high-quality customer service, achieving 95% satisfaction scores.
- Upsell credit card upgrades and security features, contributing to a 12% increase in product adoption.