Ma. Z.
Executive Assistant
Compare at US rates $10,500/mo?
Notable Highlight
Supported C-suite executives across diverse industries for 10+ years, managing complex calendars, coordinating high-level meetings, and overseeing Shopify storefronts, social media, and accounting operations with discretion.
Experience Summary
Senior Executive Assistant with a decade of experience supporting C-suite executives across packaging, biotech, beauty, nonprofit, and e-commerce sectors. Skilled in calendar and email management, meeting coordination, financial operations, and multi-platform e-commerce administration. Proficient with executive support tools, accounting software, CRM platforms, and social media management.
Key Achievements
- Supported multiple CEOs, founders, and presidents by managing complex calendars, inboxes, high-level meetings, travel arrangements, and executive communications to ensure seamless day-to-day operations.
- Managed Salesforce monitoring, inventory tracking, expense reporting, hotel bookings, and multilingual document translations while supporting executive operations at PP.
- Led LinkedIn content management, lead generation initiatives, outbound calls, and engagement tracking while providing executive support to the CEO of RE.
- Served as virtual front desk and primary point of contact for a previous company, managing customer service, Shopify administration, website updates, LinkedIn management, and cross-functional coordination.
- Managed donor communications, volunteer onboarding, and expense management through Ramp, and executive coordination for JVU.
- Oversaw accounting tasks, property management, international supplier communications, importation documentation, and financial reporting while supporting the President and Accounting Director at a previous company.
- Managed product listings across eBay, Etsy, Walmart, and other marketplaces; conducted product research through Alibaba; and handled customer support, chargebacks, and social media management for an e-commerce business.
- Demonstrated versatility across executive support, operations, financial administration, e-commerce, customer service, and marketing functions while maintaining exceptional organization, confidentiality, and stakeholder relationships.
Skills
Brings hands-on experience across Calendar management, Email management, Meeting coordination, Shopify, LinkedIn and Facebook. Also works across:
- TikTok
- Google Sheets
- Microsoft Excel
- QuickBooks
- PayPal
- Canva
- Filmora
- Asana
- ClickUp
- HubSpot
- Zendesk
- expense tracking
- customer service
- data entry
- property management
- international supplier communication
- document translation
Work Experience
Virtual Executive Assistant to the CEO
RE · May 2025 - Present
- Manage email and calendar for both business and personal matters.
- Coordinate meetings and handle scheduling logistics.
- Create and schedule LinkedIn posts and monitor interactions.
- Generate leads and conduct outbound calls.
- Track expenses.
Virtual Executive Assistant
PP · May 2025 - May 2026
- Track and monitor monthly expenses.
- Book hotel accommodations.
- Translate documents into multiple languages.
- Monitor Salesforce activity.
- Track and update inventory.
- Manage calendar.
Virtual Executive Assistant to the CEO
a previous company · March 2024 - March 2026
- Manage CEO's email and calendar, including meeting coordination.
- Serve as the company's virtual front desk and first point of contact.
- Handle customer service via email, chat, and phone.
- Oversee Shopify store, LinkedIn, and company website management.
- Update product descriptions and IFUs on the company website.
- Post company updates on LinkedIn and manage email banners for all employees.
- Coordinate with internal teams, clients, and collaborators.
- Support CEO with ad-hoc tasks in both professional and personal matters.
Virtual Executive Assistant to the CEO
JVU · December 2024 - October 2025
- Reach out to donors via email.
- Manage calendar and coordinate meetings.
- Communicate with the Executive Director.
- Manage Chase account and expenses via Ramp.
- Onboard volunteers and conduct outbound calls.
- Send acknowledgement receipts and thank you letters.
Virtual Assistant and Administrator to the Founders
BA · February 2023 - April 2024
- Handle email inquiries and bookings efficiently.
- Ensure accuracy and timeliness of calendar bookings.
- Oversee maintenance of hair and makeup artists' portfolios.
- Monitor monthly financial activities for income and expenses.
- Update Google Sheets including income and expense reports, artist schedules, testimonials, and surveys.
- Schedule and coordinate senior and team artists' schedules.
- Perform various ad-hoc tasks as required.
Virtual Executive Assistant and E-Commerce VA to the CEO
ND · February 2021 - June 2023
- Efficiently manage calendar and email correspondence.
- Coordinate printing labels and track orders with precision.
- List and cross-list products across multiple platforms (eBay, Etsy, Pinterest, and Walmart) with detailed descriptions, pricing, and variants.
- Handle social media management across Facebook, Instagram, TikTok, Twitter, and YouTube.
- Conduct product research and maintain supplier communications through Alibaba.
- Edit photos and videos using Canva and Filmora.
- Schedule posts effectively using Loomly.
- Manage chargebacks and disputes using Microsoft Word and Excel.
- Monitor payments via PayPal.
- Perform data entry tasks accurately.
- Handle bills and ensure timely payments.
- Manage personal and family matters discreetly.
- Provide customer service via chat.
- Perform various ad-hoc tasks as required.
Executive Assistant to the President and Accounting Director
a previous company · December 2015 - January 2021
- Efficiently manage calendar and email correspondence.
- Conduct accounting tasks with accuracy and attention to detail.
- Organize filing systems and sort documents effectively.
- Perform data entry tasks with precision.
- Prepare monthly income and expense reports meticulously.
- Oversee management of business and personal properties, including real estate.
- Handle importation tasks and prepare necessary documentation.
- Manage collection of personal property rentals and maintain records.
- Communicate effectively with international suppliers.
- Prepare monthly allowances for executives with diligence.
- Execute various ad-hoc tasks and manage personal matters proficiently.
Executive Assistant to the President
a previous company · May 2015 - January 2021
- Efficiently manage calendar and email communications.
- Organize and maintain filing systems for documents.
- Perform data entry tasks with precision and accuracy.
- Oversee management of both business and personal properties, including real estate.
- Handle property management duties effectively.
- Prepare and process necessary documents professionally.
- Manage collection of personal property rentals and ensure timely payments.
- Maintain detailed records and track all properties.
- Facilitate meetings with prospective property buyers.
- Handle personal and family matters discreetly and efficiently.
- Execute various ad-hoc tasks with attention to detail and timeliness.