Matias G.
Business Development Representative - Outbound Sales
Compare at US rates $7,200/mo?
AI Experience
Notable Highlight
Matias brought 10 years of combined B2B and B2C experience across sales, customer service, business development, lead generation, appointment setting, account management, and outbound prospecting. Works hands-on with ChatGPT - the AI Experience section above has the examples.
Experience Summary
Matias brought 10 years of combined B2B and B2C experience across sales, customer service, business development, lead generation, appointment setting, account management, and outbound prospecting. He began his career in the BPO industry, building a strong foundation in the telecommunications sector through roles supporting Dish Network, DirecTV, and AT&T, where he sold and upsold internet, television, and mobile services while handling customer service and billing functions. He later expanded into the healthcare industry through UnitedHealthcare, strengthening his account management and customer support expertise. Following the pandemic, Matias transitioned into fully remote roles, broadening his experience across real estate, roadside assistance, outsourcing, and virtual assistant services. His recent experience focused heavily on B2B business development, where he worked directly with business owners and CEOs to generate leads, qualify prospects, build relationships, and execute multi-channel outbound campaigns. His background combined traditional sales with modern remote sales operations, positioning him for Business Development Representative, Sales Development Representative, Lead Generation, Appointment Setting, and Sales Specialist roles.
Key Achievements
Built a 10-year career spanning B2B and B2C sales environments across multiple industries. Developed extensive telecommunications sales experience supporting major service providers, including Dish Network, DirecTV, and AT&T. Successfully transitioned from an on-site BPO environment to fully remote sales and business development roles during the pandemic. Generated and qualified leads for real estate campaigns while managing appointment-setting activities for multiple large property listings. Scheduled approximately 6-10 property appointments during the first year supporting real estate campaigns. Executed multi-channel outbound campaigns through cold calling, cold email, LinkedIn, text messaging, Glassdoor, and Indeed. Worked directly with business owners and executive-level stakeholders in business development roles. Utilized data-driven prospecting methods to identify and qualify ideal customer profiles based on company revenue, employee count, and previous outsourcing experience. Managed the complete prospecting process, including lead generation, qualification, outreach, relationship building, appointment setting, and pipeline development.
Skills
Brings hands-on experience across Lead Generation and Outbound Prospecting, High-Conversion Appointment Setting and Closing, Customer Care and Account Management and Technical and Virtual Sales Operations, B2B sales, B2C sales and Business development. Also works across:
- Sales development
- Lead generation
- Outbound prospecting
- Inbound and outbound sales
- Appointment setting
- High-volume cold calling
- Cold email campaigns
- LinkedIn outreach
- Text-based outreach
- Customer acquisition
- Prospect qualification
- Account management
- Customer service
- Billing support
- Relationship management
- Pipeline development
- Sales closing
- Virtual sales operations
- Technical sales support
- Customer profiling
- Pricing negotiations
- Roadside assistance dispatching
- Real estate lead qualification
- Healthcare customer support
- Telecommunications sales
- Remote sales operations
- Telecommunications industry
- Real estate industry
- Healthcare industry
- Roadside assistance industry
- Outsourcing industry
- Virtual assistant services industry
- HubSpot
- GoHighLevel
- Apollo.io
- LinkedIn Sales Navigator
- ZoomInfo
- Lusha
- Podio
- Aloware
- RingCentral
- Trellus
- Hubstaff
- Time Doctor
- Slack
- Notion
- Google Workspace
- Trello
- Canva
- ChatGPT
- Claude
- Gemini
- Perplexity
- CapCut AI
Work Experience
Sales Development Representative (Outbound/Inbound B2B)
BOS · Surrey, BC, Canada (Remote) · Feb 2025 - Present
- Engage potential clients through outbound and inbound calls to generate leads and close sales.
- Develop and maintain strong relationships with B2B clients to understand their needs and provide tailored solutions.
Sales Development Representative (Outbound/Inbound B2B)
a previous company · Wilmington, DE, USA (Remote) · Jul 2023 - Jan 2025
- Engage potential clients through outbound and inbound calls to generate leads and close sales.
- Develop and maintain strong relationships with B2B clients to understand their needs and provide tailored solutions.
Virtual Assistant - Closer
DT · Tarzana, CA, USA (Remote) · Jan 2023 - Jul 2023
- Manage customer inquiries and provide effective solutions to enhance customer satisfaction.
- Assist in closing sales by following up with potential clients.
Virtual Assistant - Appointment Setter
SV · Mesa, AZ, USA (Remote) · Mar 2021 - Jan 2023
- Set appointments for clients, ensuring a high conversion rate.
- Maintain organized records of client interactions for follow-up.
Virtual Assistant - Appointment Setter
RVRE · Remote · Mar 2020 - Mar 2021
- Coordinate schedules and set appointments for real estate agents.
- Provide administrative support and maintain communication with clients.
Advocate
OGS · Alabang, Philippines · Jun 2019 - Feb 2020
- Act as a liaison between clients and healthcare providers, addressing inquiries and concerns.
- Deliver exceptional customer service and support.
Sales Specialist (AT&T Green)
a previous company · Pasay City, Philippines · Mar 2016 - Oct 2016
- Develop and maintain customer relationships to drive sales growth.
- Achieve sales targets through effective communication and negotiation.
Customer Care Specialist / Sales (DIRECTV/AT&T)
IG · Paranaque City, Philippines · Jan 2015 - Feb 2016
- Provide outstanding customer support while upselling services.
- Resolve billing inquiries and service issues efficiently.
Customer Care Specialist / Billing Specialist (AT&T)
a previous company · Pasay City, Philippines · Sep 2013 - Jul 2014
- Handle customer inquiries regarding billing and service issues.
- Achieve high customer satisfaction ratings through effective problem-solving.
Customer Care Specialist / Billing Specialist (DIRECTV)
a previous company · Muntinlupa City, Philippines · Jul 2012 - Jan 2013
- Manage billing inquiries and provide tailored solutions to customers.
- Collaborate with team members to enhance service delivery.
Sales Specialist (Dish Network)
SG · Makati City, Philippines · Jan 2011 - Nov 2011
- Promote products and services, contributing to overall sales performance.
- Engage customers effectively to understand their needs.