Geraldine C.

Geraldine is a Supply Chain and E-commerce Operations professional with 10+ years of experience across production planning, manufacturing, inventory management, fulfillment, and supply chain operations. Most recently, she worked as an Operations Coordinator at LB, an e-commerce company, where she managed purchase order discrepancies, quantity and pricing issues, vendor follow-ups, production lead times, shipment coordination, and invoice reconciliation. She monitored purchase orders and delivery commitments, coordinated directly with suppliers and manufacturers, and managed inventory audits and reconciliation. She also supported operations across 10 local stocking centers in the U.S., Europe, and Asia. Previously, as an Operations Assistant Officer at NPG, an Australian manufacturing company, she monitored production and order progress, tracked purchase orders and supplier deliveries, coordinated factory activities, and maintained inventory and supplier data within ERP systems. At BC, she worked as a Supply Chain Fulfillment Specialist supporting multi-channel e-commerce operations. Her responsibilities included purchase order processing, inbound and outbound shipment tracking, inventory replenishment across Amazon and third-party warehouses, weekly inventory reporting, and coordination with logistics and warehouse partners to resolve fulfillment issues. Earlier, at TP, she spent several years in Material and Production Planning, managing customer orders, production schedules, material availability, inventory levels, purchasing, supplier coordination, forecasting, and ERP data. She also conducted root-cause analysis on recurring production and fulfillment issues and prepared KPI reports covering forecast versus actual performance and on-time delivery. She has managed the full purchase order lifecycle, including new-buy analysis, PO routing and approval, database entry, supplier communication, delivery tracking, and follow-up against original shipment dates, lead times, and actual delivery. She also has experience working with suppliers across the U.S. and Asia.

• •Managed the full purchase order lifecycle from buy analysis and approval through supplier coordination and delivery.
• •Managed purchase orders, production lead times, manufacturer follow-ups, shipment coordination, and invoice reconciliation at LB.
• •Coordinated operations across 10 stocking centers spanning the U.S., Europe, and Asia.
• •Managed inventory replenishment across Amazon and third-party warehouses to help prevent oversells and stockouts.
• •Coordinated directly with suppliers, logistics partners, warehouses, and manufacturing teams to resolve operational issues.
• •Investigated quality and fulfillment issues by identifying root causes, gathering supporting documentation, and tracking corrective actions through resolution.
• •Monitored original shipment dates, supplier lead times, and actual delivery dates to proactively identify delays.
• •Managed production schedules and material availability to support customer delivery commitments.
• •Prepared KPI reports covering forecast versus actual performance and on-time delivery.
• •Conducted inventory reconciliation and maintained accurate ERP data across supply chain operations.
• •Identified recurring process gaps and implemented improvements to reduce errors and manual follow-up.
• •Analyzed non-moving inventory and recommended items for scrapping to optimize storage and reduce costs.