Christian M.
✨ Newly AddedSupply Chain Leader | Demand Planner | Inventory | Logistics
Notable Highlight
S&OP and Supply Chain Leader who drove a 45% reduction in delivery times and costs across international transit at Med. Now scaling procurement and demand planning for EG's D2C, Walmart, and Amazon channels.
Experience Summary
Christian brings 10+ years of experience in supply chain, demand planning, logistics, procurement, and inventory management across retail, eCommerce, DTC, and Amazon-focused businesses. He currently serves as S&OP and Supply Chain Leader for North America at EG, where he manages SKU-level demand forecasting, inventory planning, procurement, and fulfillment across Amazon, Shopify, Walmart, and Costco channels. His background includes extensive experience with Amazon Vendor Central, Seller Central, FBA operations, Walmart Marketplace, TikTok Shop, and multi-channel retail distribution. He has managed supply chain operations across North America, Europe, China, and LATAM, while collaborating with 3PL providers, freight forwarders, and cross-functional teams to optimize inventory availability and operational efficiency. Christian is highly experienced in S&OP processes, forecast modeling, inventory health management, warehouse operations, and logistics strategy, supporting businesses generating between M and M in monthly revenue. His expertise spans Amazon US, Canada, Mexico, and international marketplaces, making him well-aligned with a demand planning and supply chain leadership role. Skills: - Strong background in demand planning, inventory management, internal logistics, supply chain, and customer service. - Experience across B2B and e-commerce channels, including Amazon FBA, Amazon 1P, Walmart, Shopify, TikTok Seller Central, and H&M retail. - Described hands-on work connecting forecasting to logistics execution, including lead times, load frequency, transfer modes, safety stock, buffer planning, and replenishment decisions. - Mentioned exposure to temperature-sensitive pharmaceutical equipment in international freight.
Key Achievements
One of Christian’s most impactful achievements was reducing backorder levels from 70% to 30% by aligning demand planning, inventory management, and customer-facing inventory visibility. He analyzed SKU performance and implemented data-driven inventory strategies that improved product availability while reducing operational inefficiencies. During his tenure at Med., he led supply chain optimization initiatives across Europe and China that reduced international transit times and logistics costs by 45%. He also improved purchase order backorder performance by 75% and reduced product returns by 25% through enhanced fulfillment and supply chain processes. Throughout his career, he has consistently delivered measurable improvements in inventory accuracy, service levels, fulfillment performance, and logistics cost control. His ability to connect forecasting, procurement, and execution has enabled organizations to scale while maintaining operational excellence.
Skills
Work Experience
S&OP and Supply Chain Leader of North America
EG · Jul 2024 – Present
- Lead procurement and demand planning for D2C channels (Shopify), Walmart, and Amazon based on projected growth and reduce operating costs.
- Develop the demand plan at a SKU level in partnership with the Performance Marketing team; review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
- Actualize the demand plan monthly to build a forecast accuracy waterfall.
- Lead weekly meetings with cross-functional partners to review demand and potential risks/opportunities between the demand plan and inventory, and any mitigation plans.
- Evaluate real-time forecast consumption (sales); provide input to Supply Planning to optimize inventory in accordance with those trends; assist in the development of inventory policies and parameters.
- Review inventory and orders allocation by SKU and warehouse and liaise with the 3PL on any new trends or promotions.
- Develop and maintain supply plans based on sales forecasts, production schedules, and inventory policies (MRP or Supply/Demand balance).
- Collaborate with suppliers and production teams to ensure timely and accurate delivery of materials, components, and finished goods.
- Monitor supply chain performance metrics, identify bottlenecks, and implement corrective actions.
- Develop inventory strategies to balance supply and demand while minimizing inventory costs.
- Set and monitor inventory targets, safety stock levels, and reorder points for all products.
- Conduct regular inventory reviews to identify excess or obsolete stock and implement actions to mitigate risks.
- Lead procurement, e-sourcing, and purchasing projects for accredited suppliers such as freight forwarders, carriers, and logistics operators.
Senior Logistics and Supply Chain Analyst for Europe and China
Med. · Sept 2023 – May 2024
- Lead optimization projects in Procurement, Compliance, Logistics, and Supply Chain in Europe and China that reduced delivery times and costs in international transit by 45%.
- Establish, maintain, and/or modify the daily flows and movements of products into and out of Med. distribution centers in North America, including direct stocking locations.
- Optimize supply lines, logistics, and supply chain through the logistics operator and freight agents.
- Reduce product return by 25% to the distributor.
- Optimize back order purchase orders by 75%.
- Optimize and lead the OTC and fulfillment process to guarantee supply, ensure the level of quality in services, and maintain the performance of service agreement levels.
- Carry out and design projects that optimize the levels of the operation's resources, allowing for solutions oriented towards the end client and focused on reducing unnecessary operational costs.
- Work with functional areas and work teams leading around 30 internal and external people to design solutions and strategies that allow for improvements in processes, S&OP, and procedures through projects.
Senior Analyst of Integrated Solutions in the Supply Chain
BOIS(CSIU · Feb 2022 – March 2023
- Manage FBA (Fulfillment by Amazon) by sending products to the Distribution Center assigned by Amazon where they are classified and stored; when a customer makes a purchase, Amazon sends the item, manages delivery, and handles returns if necessary.
- Develop strategies and solutions for B2B client proposals oriented towards required needs such as Domestic Transportation, Warehousing – 3PL Logistics Operator, Demand Planning, and Foreign Trade.
- Establish the P&L guidelines related to the client's level of performance and its improvement objectives.
- Implement the CRM and ERP project to optimize demand forecasting and help optimize 60% of Supply Chain processes.
- Analyze measurement indicators for supply, inventory, and distribution processes for B2B and B2C channels according to SLAs (Customer Service Agreement Levels).
- Identify, develop, and formulate strategic recommendations in partnership with key stakeholders (customer centricity) oriented to logistics and supply chain.
- Optimize the supply chain for retail and e-commerce clients by 25% related to inbound and outbound processes.
- Carry out the design of RFIs, RFPs, and RFQs through the establishment of SLAs agreed upon with the client through the design and implementation of projects for Shopify, Amazon FBA, and TikTok Seller Center channels.
Chief of Operations (Industrial Laundry)
FB · Apr 2020 – Jan 2022
- Develop inventory breakdown and operation planning according to the client.
- Develop measurements of performance and productivity levels together with the volume of the operation.
- Design and carry out contracting bids with the client.
- Perform inventory rotation planning and customer productivity.
Foreign Trade & Supply Coordinator (Impex Clerk)
HMHMCSAS · Feb 2017 – March 2020
- Optimize the supply chain according to B2B and B2C delivery by 35%.
- Manage the logistics operation of the supply chain according to distribution, supply, inventory control, and storage according to productivity and management indicators in the development of commercial goals.
- Lead the 3PL and foreign trade analyst according to the priorities and needs of the business.
- Lead the logistics process of the Supply Chain from the development of processes such as purchase order, demand planning, production, transportation and logistics (Foreign Trade Operation), storage, and distribution.
- Lead work teams of up to 15 people for the execution of activities at the level of Logistics, supply chain, and/or project implementation.
- Make arrival forecasts through sea and air shipments according to sales and distribution planning for the different marketing channels.
- Lead an optimization of supply chain response times by 30% for inventory management, product rotation, and distribution (transportation).
- Lead the reverse logistics project to measure, evaluate, and control product saturation levels in processes of cancellations, returns, product breakdowns, and related issues.
- Develop strategies for the movement of international merchandise in 20 days and air freight in 10 days while reducing costs by 25%.
- Lead the logistics operation with freight agents and logistics operators measuring inventory, supply, delivery times, and customer service processes.
Project Logistics Analyst
SSAFTPAG1D · Feb 2016 – Nov 2016
- Develop the logistics of the project through the design of compliance objectives for both parties (client-supplier); measure budget and cost, agents involved, delivery times, deliverables, feedback, and response times.
- Implement the project logistics and supply chain according to the needs and type of negotiation with the local and/or foreign client.
- Control the operation of the supply chain in local and international distribution centers together with subsidiaries and/or clients.
- Manage logistics for imports from Siemens subsidiaries in Dubai, Lincoln, Sweden, and Houston.
- Distribute and control loads from entering the country to the request site depending on what is requested by the project.
- Evaluate the scope of the project, monitor the required result, and measure the satisfaction and performance of the project towards the client.
- Develop P&L analysis for the client with the purpose of optimizing the level of service and delivery times throughout the logistics operation chain.
Analyst of Own Brands as Business Intelligence
CSA · Dec 2014 – Jun 2015
- Evaluate and measure the level of service for suppliers in the RANCH, PLS, DRUGS, PERFUMES, and LIQUIDS sections; analyze at a national level the stock out for each JUMBO and METRO store looking for shortage alerts in the assortment.
- Analyze comparative projections budgeted versus actual for the level of sales and profitability of the JBO, METRO, and MAXIMA brands; examine and inspect profitability and sales for each reference according to the objective for the brand.
- Report sales compliance and profitability for the RANCH, PLS, DRUGS, PERFUMES, and LIQUIDS sections, taking into account actual versus budgeted compliance.